Office Administrator - Menlo Security : Job Details

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.

The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.

Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners ( Vista ), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.

Why join?

This is a unique opportunity to be part of Menlo Security's founding People & Places team. Our team approaches challenges with an owner's mindset, customer empathy, and a focus on getting it done. We believe that helping each other out to achieve amazing results is one of the most rewarding parts of our work. If you are driven by creating and curating a high-performing work environment and delivering compelling experiences for your coworkers, we encourage you to have a conversation with us. We believe you can predict your future by inventing it here; you'll be positioned to contribute, learn and grow from your very first day.

About the role

We are looking for a part-time (3 days per week) Office Administrator to join the team during an exciting time of growth and expansion at Menlo Security! You will provide a white-glove concierge-level experience for our team of Mountain View Menlovians, ensuring that the daily operation of our headquarters office runs smoothly. You will engage with various vendors to deliver a world-class office experience, while also rolling up your sleeves and jumping in to get it done yourself where needed. This role is based on-site in Mountain View, California, and reports to the Global Head of Workplace and Employee Experience.

What You'll Do

* Serve as the smiling face of the Mountain View office; ensure office operations run seamlessly and be the first point of contact for office-related questions or issues.

* General reception and office administration duties, such as daily processing of inbound voicemail and postal mail, managing logistics for outbound shipments, welcoming visitors and guests to the office, and ensuring that all common areas of the office are restocked with supplies as needed.

* Manage the office food program, including maintaining inventory of food, beverages and supplies and restocking as needed, as well as managing the company lunch program.

* Coordinate with Facilities Operations vendors to ensure that services provided meet or exceed contracted service levels.

* Execute employee experience programs and projects, such as furniture reconfiguration, artwork, interior plants, etc.

* Support the HR team with general tasks, such as I-9 verification, ticket queue management, coordinating interviews for Talent Acquisition, and organization of physical and electronic files.

What We Look For

* Friendly, energetic, positive, can-do attitude

* Fluency with G-Suite or Microsoft office and other business applications

* Experience with Coupa and Jira preferred

* Strong verbal and written communication skills

* Ability to excel in a fast-paced, rapidly evolving environment

* Exceptional organizational skills and attention to detail

* High degree of professionalism in dealing with diverse groups of people, including senior executives, staff, customers, visitors, etc.

* Ability to complete a high volume of tasks and projects with little or no guidance

* Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround

* Bachelor's degree or equivalent work experience

* 2+ years of experience in facilities operations, office management, or hospitality

* Must be able to lift 50 pounds

Why Menlo?

Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we're aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security's policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.