Office Administrator - Camfil USA Air Filtration Company : Job Details

Camfil USA, a leader in filtration products and equipment, has an immediate opening for an individual with proven customer service and administrative skills for our St. Louis, Missouri Sales Branch Office.

For more than half a century, Camfil has been helping people breathe cleaner air. As a leading manufacturer of premium clean air solutions, we provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment productivity, minimize energy use, and benefit human health and the environment.

The Camfil Group is headquartered in Stockholm, Sweden, and has 30 manufacturing sites, six R&D centers, local sales offices in 30 countries, and nearly 6,000 employees and growing. We proudly serve and support customers in a wide variety of industries and in communities across the world. To discover how Camfil can help you to protect people, processes and the environment, visit us at www.camfil.com

SUMMARY: In this position the Branch Administrator will work coordinate and monitor office activities. Hours of operation Monday to Friday 7:30am to 4:30pm with a 1 hour unpaid lunch. (40 hour work week) Minimal overtime.

ESSENTIAL DUTIES & RESPONSIBILITIES: Includes the following and other duties may be assigned:

Timely and accurate processing of customer orders via email/phone/walk in

Work closely with Sales Team

Communicating with customers courteously and promptly

Provide excellent Customer Service to both internal and external customers

Answering phone calls and resolving any issues

Assist in preparing price quotes for customers utilizing CRM, Customer Relationship Management, software

Gaining knowledge of products to understand customer needs

Providing literature, technical information, product information and any other support to customers

Process request for new customer account set up

Process credit card payments and work closely with Camfil Credit Department to resolve any issues

Portal invoicing

Review daily reports for inconsistencies

End of Month Process

o Reconciliation of Camfil Purchasing Credit Card

o Reconciliation of Customer Credit Card Log

QUALIFICATIONS:

• Proficiency in MS-Office (Outlook, Word and Excel)
• Knowledge of an ERP system
• Outlook email organization and prioritization
• Strong attention to detail
• Reliability is essential and availability to work overtime as needed

EDUCATION AND/OR EXPERIENCE:

• Minimum High School Diploma and equivalent experience of 3-7 years in an office environment

LANGUAGE SKILLS:

Ability to communicate effectively orally and written to Management and employees of organization

MATHEMATICAL SKILLS:

General mathematics skills required

REASONING ABILITY:

Problem-solving skills required, multi-tasking

WORK ENVIRONMENT: While performing the duties of this job, the employee is exposed to both office and plant surroundings. The noise level in the plant environment is usually moderate, certain areas required to wear personal protective equipment (PPE).

EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.