OFFICE ADMINISTRATOR - RESIDENTIAL WITHDRAWAL MANAGEMENT - Lighthouse Behavioral Health Solutions : Job Details

Join Our Team!

We are excited to announce we are opening a brand-new residential treatment facility in Columbus, Ohio and we are seeking compassionate and dedicated professionals to join our team!

Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensiveoutpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substance use and mental health treatment. We believe our clients can achieve recovery and be valued community members through positive engagement and meaningful participation in treatment.

Our Goal:

Our comprehensive approach to addictions treatment provides a continuum of care that begins with asking for help and continues through to ongoing peer support. In addition to our state-of-the-art treatment facilities and peer support centers across Central Ohio, we work to remove barriers and promote access to care through our integrative approach and evidence-based clinical treatment.

Join our exciting and fast-growing company in which you will have an impact on improving people's lives! Lighthouse Behavioral Health Solutions (LBHS) is looking for quality candidates who are pursuing professional growth in a supportive environment and can thrive in a collaborative team-focused culture.

* 9 Paid Holidays

* Paid Time Off

* Sick Time Off

* Paid continuing education opportunities

* Paid parental leave

* Medical/Dental/Vision

* 401(k)

* Life Insurance

* STAR/HRSA/Ohio student loan forgiveness programs

Position: Office Administrator (Residential)

Job Summary: The Office Administrator is responsible for managing and coordinating various administrative tasks and functions within the office. They ensure the office runs efficiently by providing support to employees, managing office supplies, handling communication, and overseeing general office operations. The Office Administrator will be responsible for answering phone calls throughout the day, answering all questions, and transferring when necessary. This position reports to the Clinical Site Director.

Duties and Responsibilities:

Duties include, but are not limited to:

* Provides a warm greeting and any needed assistance to all incoming calls.

* Ensures that office activities comply with LBHS policies and procedure.

* Checks clients into appointments in Carelogic and alerts appropriate personnel of incoming guests and clients.

* Ensures the safety of the building by being aware of those entering and leaving, directing clients and guests to appropriate areas, and alarming management of any security threats.

* Responsible for providing building safety training to all new office staff and maintaining safety signage throughout the building, following proper procedures in unlocking restricted areas.

* Manages communication by checking voicemail at least twice a day, returning calls and/or transferring calls to the appropriate party.

* Maintains a clean and welcoming environment by ensuring cleanliness of front entryway, waiting area, reception area, workspace behind the reception desk, and any floors and walls in view from the area.

* Manages delivery of mail and/or packages to appropriate parties, making sure outgoing mail has appropriate postage, and ensures the reception area is clear of deliveries.

* Knowledgeable of office equipment functions including but not limited to the copy machine and Assists others with the function of the equipment when needed.

* Manage the scanning of requisition forms after lab drops have been processed.

* Proactively seeks out additional work once daily duties have been completed.

* Assists other departments as needed or requested by management.

* Completes required training in a timely manner

Requirements:

* High School Degree or Equivalent

* Must pass BCI check, all Corporate Compliance checks, and employment drug screen

* Previous customer service or office associate experience

* Valid Ohio Driver's License and car insurance

Desired Experience:

* 2 years relevant work experience

* Excellent organizational and time management skills.

* Strong communication and interpersonal abilities.

* Attention to detail and problem-solving skills.

* Ability to multitask and prioritize tasks effectively.

* Knowledge of basic accounting principles is a plus.

Schedule

Monday - Friday 8:30am - 5pm

Lighthouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, disability status, genetics, gender identity and/or expression, protected veteran status, or any other characteristic protected by federal, state, or local law.

LBHS adheres to Title VII of the Civil Rights Act as amended, Ohio Civil Rights Act, and all applicable rules and regulations. LBHS is an equal opportunity employer.