Fulfillment Operations Coordinator - SOS International LLC : Job Details

OverviewSOS International, LLC (SOSi) is seeking a Fulfillment Operations Coordinator III to complete tasks within the area of Operations Management (specifically the Order-to-Fulfill (O2F) process) for a large language interpretation services program. Ensures successful completion of tasks and work activities at best value (Performance, Quality and Cost) to satisfy customer operational and contract requirements. Essential Job Duties

• Procures language interpreter services from qualified interpreters to fulfill the customer's operational requirements as stated in work orders and task orders supporting the prime contract
• Completes all activities within the Order-to-Fulfill business process, including work order solicitation, receipt of offers, contractor consideration and selection, and work order award
• Utilizes multiple program databases as part of the O2F process; updates information pursuant to work order rates, terms and conditions
• Monitors operational requirements throughout the day ensuring any work order cancellation, modification, and/or addition are captured and acted upon accordingly
• Ensures the procurement activity for the work order is completed in accordance with the company procurement manual, contractual requirements, court operating guidelines, and U.S. federal acquisition regulations
• Communicates with multiple internal (program, corporate) and external (providers, interpreters) stakeholders to identify requirements and allocate appropriate resources
• Plans, organizes, prioritizes, and coordinates multiple work activities to meet critical deadlines
• Uses initiative and judgment within established guidelines to ensure work orders are fulfilled at best value
• Performs other duties as assigned by the Program Manager and/or Operations Supervisor

Minimum Requirements

• Bachelor's degree plus 4 years of experience, OR a minimum of 8 years of experience relative to job duties outlined in responsibilities aforementioned
• Strong computer skills (Microsoft Office, Word, Outlook, PowerPoint, and Office Software a must)
• Must be able to effectively communicate through oral and written communication with customers, management and other coworkers
• Must be high-energy, flexible, work well with teams, and able to find creative solutions

Preferred Qualifications

• Additional language skills is a plus

Work Environment

• Normal office working conditions
• Requires periods of non-traditional hours including consecutive nights or weekends when necessary

Working at SOSiAll interested individuals will receive consideration and will not be discriminated against for any reason.