Office Assistant I - Kane Clinic Float - UPMC : Job Details

UPMC Kane is seeking a full-time Office Assistant I to support our team Monday through Friday, with varying hours from 7:30 am to 4:00 pm or 8:30 am to 5:00 pm. This position will primarily be based at our Kane location but may require floating to other UPMC Kane clinics. Prior medical office administrative experience is preferred. The ideal candidate will be comfortable with technology, have proficient computer skills, and possess excellent customer service abilities. We offer no weekends or holidays, a comprehensive Total Rewards benefits package, and opportunities for advancement in a supportive, team-oriented environment. Apply today!

In this role, there is the opportunity to -

• Verify patient information and update records in the medical and computerized scheduling systems.

• Schedule, coordinate, and reschedule patient appointments as necessary.

• Greet and register patients promptly, providing helpful instructions and check-in/check-out functions.

• Maintain a clean and organized waiting area, ensuring beverage area and reading materials are stocked.

• Prepare patient charts and ensure they are ready for upcoming appointments.

• Answer phone calls, screen inquiries, take messages, and provide relevant information.

• Update and confirm physician schedules to ensure accurate appointment booking.

• Complete necessary paperwork, including encounter forms, referrals, and billing documentation.

Required

• High school diploma or GED

• 1 year work experience, preferably in a medical office setting

Preferred

• Knowledge of medical terminology

• Word processing and computer experience

• Customer service experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran