Office Assistant - Right at Home : Job Details

Are you looking for a challenging role that allows you to bring strategic vision to life? Are you energized by achieving business goals, monitoring top performing teams, and maintaining business health? If so, Right at Home has the opportunity for you!We are a locally owned home care business that has an extraordinary culture. We are looking for great talent who can work in a fast-paced environment and who have exceptional skills in team building, leadership and budgeting.We offer paid training and development opportunities, and a competitive salary with quarterly bonus potential.The Office Assistant is responsible for leading team members to successfully achieve their professional goals, while contributing to Right at Home's overall business goals. Monitors the coordination of overall communication in the office. Answers the telephone and gives information to caller; completes client intake questionnaire and/or routes call to appropriate individual. Processes incoming mail. Answers routine correspondence. Prepares outgoing mail. Files correspondence and other records.

• Plays the integral role in helping Right at Home improve the lives of as many people as possible in our community.
• Assures the office is profitable, compliant and valuable to the local community.
• Plans and implements the annual budget, completes team recruitment and retention plans, oversees client and employee satisfaction, and guides the sales and marketing plan.
• The ideal candidate has a successful leadership and sales track record and has prior experience working in the home care or healthcare industries.
• Coordinates meetings and appointments for office as required.
• Leads and directs the caregiver recruiting/on-boarding process.
• Processes employment applications and assists in other employment activities, screening, interviewing, reference & background checking, and new employee orientation according to established guidelines.
• Coordinates, prepares and reports on various client, caregiver, payroll, billing, and related accounting reports on a regular and as required basis.
• Enters, maintains, and corrects client, employee records in ClearCare and hard copy formats.
• Enters payroll, billing and related accounting data into computer and back-up system as required.
• Responsible for ordering and maintaining office supplies, forms, and equipment

The desired candidate will possess the following:

• High school graduate or equivalent with two years of business experience.
• Able to work independently, demonstrating sound judgment.
• Be available as required for on-call duty outside of normal office hours.
• One or more years work experience in home care, home health, hospice, or hands-on care field (i.e., hospital/ambulance, skilled or assisted nursing facility or rehabilitative setting)
• Previous experience in staffing or scheduling
• Previous experience in case management including correspondence with patients, their families, and support staff (hospital, doctor, referral source, community, etc.)
• Ability to excel in a very fast paced and diverse work environment
• Must possess and demonstrate excellent communication skills as well as positive professional, business image.This is an entry-level position with a great career potential!