OFFICE ASSISTANT - State of Franklin Healthcare Associates : Job Details

WHO WE ARE:

State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group of more than 250 providers and 900 team members headquartered in Johnson City, TN with 35 locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

PRIMARY RESPONSIBILITIES:

* Respond to correspondence: copies of office notes, operative reports, etc.

* Ensure accuracy of coding and billing by working with CBO and providers.

* Greet and welcome patients.

* Review/update patient demographics and insurance information.

* Update electronic medical records, scan, and index documents in an orderly manner.

* Assist patients with questions/concerns.

* Schedule, coordinate, and reschedule appointments and follow-up appointments.

* Answer, screen, and route phone calls accordingly.

* Compile/prepare reports.

REQUIREMENTS:

* High school diploma or GED.

EXPERIENCE:

* Two or more years of experience in a physician's office including patient check-in/out, charge entry, referrals, medical coding, billing and collections, procedure referrals, and pre-certification. Work processing and related computer experience. Coding certification or participation in a coding class is preferred.

WHAT WE OFFER:

State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members including:

* Company Provided Life and Accidental Death and Dismemberment Insurance

* Company Provided Long Term Disability Insurance

* Employee Stock Ownership Plan

* 401(k) Company Contributions

* Voluntary options for Medical, Dental, Vision, and additional Life Insurance.

* Company match in Health Savings Account Plans (restrictions apply)

* Vacation, Personal, Sick and Holiday Time Off

* An array of team member perks and discounts

* Tuition Assistance Programs

* And more!

Qualifications