Office Assistant, School Based Health Centers - Christiana Care : Job Details

Job Details ChristianaCare's School Based Health Program is looking to hire a Full-Time Office Assistant to provide administrative and clerical support for our schools within the Delaware school districts. The Office Assistant serves patients with poise and compassion, fields phone calls, answers patient questions, schedules appointments, registers patients and updates the EMR. The Office Assistant is required to be flexible in cross-covering different schools per program needs. Work Schedule:

• Monday- Friday: Day Shift
• No weekends or holidays.

Primary Responsibilities:

• Schedules appointments with awareness of insurance, provider, and practice location
• Processes/verifies referral information and eligibility for insurance reimbursement as needed.
• Maintains confidentiality of workplace & patient information
• Collects payments according to insurance requirements
• Verify insurance coverage & coordinates referrals
• Answers all phone calls in a professional manner and relays accurate messages.
• Performs all other duties assigned.

Benefits & Incentives

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12 week paid parental leave.
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Qualifications:

• High School Graduate or equivalent
• Experience in a medical office setting preferred

At ChristianaCare, we are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Interested candidates should attach an updated copy of their resume upon submitting their application. #LI-RT1 Post End Date Jan 31, 2025 EEO Posting Statement Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.