Office Associate II - State of Maine, Bureau of Human Resources : Job Details

Office Associate II

Augusta , Maine , United States | Administrative & Office Support | Full-time

Apply by: Dec. 19, 2024

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Department of Health and Human Services (DHHS)Opening Date:December 6, 2024 Closing Date: December 19, 2024 Job Class Code:6542

Grade: 13

Salary:$17.30 - $24.91 per hour Position Number:02000-2648Location: Augusta

Core Responsibilities:

You will be responsible for providing administrative support to the Workforce Development Unit of the Division of Licensing and Certification including within the Maine Registry of Certified Nursing Assistants and Direct Care Workers . Specific responsibilities will include but are not limited to processing applications for Certified Nursing Assistants (CNAs), Certified Residential Medication Aides (CRMAs), and Personal Support Specialists (PSS). This includes ensuring that all regulatory requirements of the applications have been met and completed, issuing certificates, and updating databases.

You will also:

- Answer and respond to phone calls as well as emails related to CNA, CRMA, and PSS certifications.

- Be expected to develop a basic understanding of applicable rules and statute.

- Work with other Office Associate II positions to ensure that Workforce Development responsibilities are covered during staff leave

- Assist with other Division administrative duties as requested, including but not limited to mail sorting and distribution, and cash management

Minimum Qualifications:

To qualify for this position, you must have training, education or experience in office and administrative support work that demonstrates 1) competency in applying a sold knowledge of modern office practices to perform complex, varied office support tasks, 2) the ability to use independent decision making on the appropriate processes to follow, information to process and actions to take in accordance with standard procedures.

Preferred Qualifications:

Preferred candidates should possess the ability to function independently in a high-volume setting.

Please submit a cover letter rating your skills as expert, skilled or novice for the following:

- Outlook or comparable email applications;

- Excel or comparable spreadsheet applications;

- MS Word or comparable word processing applications;

- Keyboarding (words per minute);

- Other computer skills

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency information:

TheDepartment of Health and Human Services ( (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

Application Information:

Please submit all documents or files in PDF format.

To apply, upload a resume and cover letter with your application. In your cover letter, explain how you meet the Minimum Requirements above, and state whether you have the Preferred attribute.

** Applications submitted with cover letters that do not address the information required above may not be considered for this vacancy.

For additional information about this position please email the Workforce Development Program Manager, Robert Carr at [email protected]

To request a paper application, please contact [email protected]

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto- Dirigo or I lead -as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

+ Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

+ Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

+ Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).

+ Retirement Plan - The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

+ Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receivesix weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act ( .

State employees are eligible for an extensive and highly competitive benefits package ( , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness ( .

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.