Office Associate - Children's Hospital & Research Center Oakland : Job Details

Job Summary: The purpose of this position is to provide secretarial and clerical support to a department. This position functions independently in carrying out standard and complex office procedures and relating to other physician offices, providers, and families. Act as primary contact between hospital personnel, employees, vendors, managers and administration. Position Requirements: Education: High School Diploma, GED, or equivalent. Minimum Experience: 1 year experience in medical office or other customer service role dealing face to face with public. Knowledge of contracted payers and other revenue sources, preferred. Knowledge, Skills & Abilities: Able to promote a constructive and positive atmosphere within the work area by demonstrating the ability to cooperate with and assist physicians and other staff. Able to remain flexible in staffing patterns and resolution of staffing conflicts; the ability to be a team player. The ability to use appropriate organizational skills in setting priorities for work. Technical Knowledge: Proficiency in computer data entry/keyboarding, ability to use electronic medical records. Experience with Microsoft Office. Excel skills required. Minimum typing speed of 55 wpm Problem-Solving Required: Able to respond to changes and identify colutions for work responsibilities. Able to work independently, problem solve and handle multiple problems Communications Required: Strong oral and written communications skills necessary to deal effectively, courteously and successfully with management, physicians, staff, patients, community and vendors. Physical Requirements: Sit: Up to 8 hours/day Stand/Walk: 3-6 hours Bend/Stoop: Up to 3 hours Reach: Up to 3 hours Rep Use of UE/Grasp: Up to 8 hrs Lift/Push/Pull: 15 lbs This job requires the ability to hear alarms clients and/or instruction. The ability to see accurately from 20 inches to 20-ft. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of this position.