Office Clerk - Sterling Automotive Group : Job Details

Sterling Automotive Group is hiring! We are looking for outgoing individuals who take pride in serving Acadiana and being a part of a successful family-owned and operated business. The Office Clerk is essential to our daily operations, responsible for various clerical and administrative tasks, including stocking in vehicles, managing customer loaner vehicles, and efficiently handling multi-line phone systems. This role is crucial for supporting the office environment and ensuring excellent customer service. Key Responsibilities:

• Vehicle Management: Oversee the stocking and organization of vehicles, including managing customer loaner vehicles to ensure timely availability and readiness
• Documentation: Prepare and maintain necessary documentation related to vehicle management and customer interactions
• Clerical Duties: Perform a range of administrative tasks, such as creating purchase orders, filing, data entry, and maintaining records to support office efficiency
• Phone System Management: Handle incoming calls using a multi-line phone system, directing calls appropriately and assisting customers with inquiries
• Customer Service: Provide friendly and professional service to customers, addressing their needs and concerns effectively. Assist with cashiering for our Parts and Service Departments
• Collaboration: Work closely with other departments to facilitate smooth operations and support team objectives

What We're Looking For:

• One or more years of experience in a professional office setting is preferred
• A team player with a great attitude who will maintain a professional demeanor and appearance
• Ability to maintain confidentiality
• Exceptional organizational skills, effective time management, ability to multitask while still paying close attention to detail and meticulous filing of records
• Proficient in current computer system(s), including but not limited to Reynolds & Reynolds, and Microsoft Suite with advanced experience in Excel
• Must be willing to submit to pre-employment background check & drug screen
• Must have a valid driver's license with a clean driving record, and be at least 18 years of age due to insurance purposes
• Minimum of high school diploma or equivalent is required

Schedule: Full-time, Monday-Friday 8:00am-5:00pm Why Choose Sterling? Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.

• Benefits: Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick time
• Financial Security: Hourly-paid position with guaranteed 40 hours per week!
• A little lagniappe: Employee vehicle pricing and discounts on products & services - Long-term job security with a growing company - Referral bonus programs - Family-owned and operated - Career Progression with paid ongoing training - Professional work environment

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.