Our MissionTo improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
Schedule: Full-Time Days (40 hours/week)What You'll DoThe Office Coordinator is responsible for a positive patient experience through enhanced clear, respectful, and effective communication throughout Freeman Health System by managing clinical clerical activities and staff within the assigned area of responsibility.
Requirements- One to two years' experience in a physician's office or hospital department preferred.
- AHA Family and Friends within 30 days.
- People-oriented
- Proactive in problem solving.
- Excellent communication skills - written, verbal and listening.
- Working knowledge of Microsoft Suite: Word, Excel, and Teams, and other computer skills
- Ability to be flexible, prioritize, and complete assignments.
- Must have excellent customer service skills.
- Ability to follow procedures with attention to detail and accuracy.
- Ability to identify opportunities to improve department performance and take action to implement ideas.
- Ability to participate effectively as a team member by supporting change, decisions, and other staff, and by managing conflict appropriately.
- Ability to prioritize and complete multiple tasks simultaneously.
- Ability to react calmly and effectively in various situations.
Responsibilities:- Ensure office processes are compliant with state and federal regulatory activities, including, but not limited to, HIPAA, and all applicable health system regulations.
- Manage clinic scheduling and staffing.
- Ensure office and hospital charges and denials are processed daily.
- Participate in employee relations activities.
- Ensure appropriate payment collections.
- Train, coach and develop staff.
- Monitor ordering, usage and inventory of supplies and resources.
- Perform other duties as assigned.
Freeman Perks and Programs- For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
- Health, vision, dental insurance
- Retirement with employer match
- Wellness program with discounts to Health Insurance or Cash Bonus with Participation
- Milestone payments with longevity of employment
- Paid time off (PTO)
- Disability pay
- Learning Center designated only for Freeman Family members
- Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.