Office Coordinator/Receptionist - Marsh McLennan Agency : Job Details

Office Coordinator/Receptionist

As an Office Coordinator/Receptionist, you will be the heartbeat of our office, ensuring everything runs smoothly and efficiently. We are looking for a highly organized and proactive individual who thrives in a dynamic environment. Your excellent communication and critical thinking skills will shine as you navigate challenges and adapt to changes with ease. If you enjoy working under pressure and have a solution-based mindset, this is the perfect opportunity for you!

Join us on-site Monday through Friday from 8:30 AM to 5:00 PM in our vibrant Boston office at 101 Huntington Ave.

Our not-so-secret sauce.

At MMA, we pride ourselves on our award-winning, inclusive workplace culture that has been built through the hard work of extraordinary people. With over 11,000 of the industry's brightest talents, we are dedicated to delivering purposeful work and making a meaningful impact every day. Discover what makes us unique and how you can thrive as an Office Coordinator/Receptionist in our dynamic team!

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

• Greet visitors, ensuring they feel welcomed; announce their arrival to appropriate parties.
• Answer all calls to the main line and redirect as needed.
• Maintain reception area and ensure its professional appearance.
• Add visitors to the building security system.
• Reserve and maintain conference rooms and hotel space, including catering set up/breakdown and A/V setup.
• Pick up, drop off, and distribute daily mail, including overnight packages, courier, etc.
• Order and restock office, mailroom, production room, and café supplies and alert manager to any significant changes in price or usage.
• Keep neat and organized: office supplies' closets, mailroom shelves, and the café cupboards and closet.
• Ensure daily cleanliness of the café.
• Replenish snacks and beverages.
• Assist practices with administrative and clerical duties, including, but not limited to, mailings, printing, and binding projects.
• Onboarding: New hire setup; content and assembly of swag bags, badges, floor plan, keys, record keeping, mailboxes, nameplates, and welcome tour.
• Offboarding: Return of equipment, badge terminations, and back-end adjustments.
• Follow Beginning of the Day and End of the Day Checklists.
• Additional duties or ad hoc projects at the manager's discretion.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Ability to make fast decisions and work well under pressure
• Excellent communication skills, both written and verbal
• Ability to solve challenges with minimal direction
• Solution-based mindset with the ability to adapt to changes last minute
• Proficient with Microsoft 365 including Word, Excel, Outlook and PowerPoint
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Effectively manages multiple priorities to deliver materials in a deadline-driven environment
• Ability to use computer keyboard and sit in a stationary position for extended periods.
• Work is performed in a typical interior/office work environment, during core office hours of 8:30 AM to 5:00 PM Monday through Friday (eastern standard time)
• Shared commitment to company values; Integrity, Collaboration Passion, Innovation, Accountability

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision plans
• 401(k) match after one year
• Contribute toward student loan debt
• Generous paid time-off programs ensure you have time to recharge including vacation
• days, personal days, sick days, holidays, volunteer day, and days for learning & development
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.