Office Lead - Consensus Health : Job Details

Located in: North Brunswick, New Jersey 08902 Responsible for ensuring exceptional patient experience through efficient and effective management of the practice operations and finances. Ensures the well-being of the patients, providers, and staff. Serves as a liaison between providers and office employees, and between the practice and other clinical and administrative areas. Duties and Responsibilities The duties include, but are not limited to:

• Oversees all aspects of the patient experience, including, but not limited to, scheduling, registration/check-in, and billing
• Greeting patients and verifying/inputting demographic information into practice management system
• Collecting and inputting all valid licenses and insurance information
• Collecting and posting all co-payments and payments made at time of service
• Responsible for correct posting and reconciliation of time-of-service money
• Communicate insurance/payment related patient complaints to Revenue Cycle Management and ensures that all patient concerns are addressed and closed
• Responsible for the Accounts Payable function including monitor/review for accuracy all incoming invoices and prepare for submission to Accounts Payable Department
• Ensure compliance of Consensus policies, procedures, maintain licensures
• Maintain files in accordance with CMG policy and Federal guidelines
• Assure the OSHA and HIPAA compliance has been met yearly
• Address, review and ensure proper communication and closure of patient complaints
• Ensure proper supply inventory and storage (medical and administrative) and that expenses are submitted
• Organize/sort/route all office correspondence, mail, postage
• Assure compliance with all state and federal regulations
• Performs miscellaneous job-related duties as assigned

Qualifications or Education, Training and Experience

• High school diploma or GED
• Two years of medical practice operations experience
• Strong patient service and management skills required

Knowledge and Skills/Expected Competencies

• Knowledge of basic computer applications
• Knowledge of basic medical terminology and office procedures

Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions