Office Manager - Growthwise Group : Job Details

Position Overview: This role is ideal for a highly organized and self-motivated individual with a passion for office management. The perfect candidate will excel at overseeing all administrative duties to ensure the office runs smoothly, managing important documents, scheduling meetings, and overseeing calendars. They will warmly welcome visitors, maintaining a clean and well-stocked office and professional first impression.

Company Overview: Growthwise Group specializes in helping clients achieve growth by offering expertise across various retail-centric disciplines, including growth strategy, business development, sales optimization, and digital/e-commerce development. We are committed to providing innovative and sustainable solutions that drive our clients success.

Key Responsibilities:

• Perform front desk duties: Welcome visitors, answer incoming calls, direct inquiries to the appropriate personnel, and provide exceptional customer service to anyone entering the office.
• Maintain a clean, organized and well-stocked office environment: Regularly tidy up communal spaces and storage areas, order supplies, groceries, branded materials, and equipment, and assist with general office maintenance, including occasional clean-up tasks.
• Serve as the point of contact for office-related needs, including facility management, vendors, and service providers (e.g. cleaners, printers, caterers).
• Manage mail and deliveries: Oversee incoming and outgoing mail and deliveries, ensuring they are properly handled and processed with shipping services like FedEx, USPS, or UPS.
• Deliver important documents: Ensure timely delivery of receipts, checks, and other critical documents to the accounting and sales departments for processing.
• Monitor and manage office budgets: Track expenses, process invoices and handle petty cash.
• Coordinate team meetings, company events, and other morale-boosting activities: Schedule internal and external meetings, plan and coordinate team events such as luncheons, dinners, and outings, ensuring all logistical details are handled for a smooth and enjoyable experience.
• Manage executive scheduling and travel: Manage calendars, schedule appointments and coordinate travel arrangements for executive leaders.
• Manage office documentation: Handle and organize important office paperwork, including contracts, NDAs, sales agreements, and other internal or business resource agreements to ensure timely compliance and easy access.
• Record and distribute meeting minutes: Take detailed notes during meetings, compile them into minutes, and distribute them to the appropriate team members for future reference.
• Support HR functions: onboard new employees, maintain employee records with a high level of discretion and professionalism.
• Communicator and Connector: Update calendar with and communicate employee absences, holidays, and other important events (clients, disruptive office maintenance). Organize and share recognition for birthdays, work anniversaries, and other celebrations.
• Compliance oversight: Ensure that health, safety and office policies are up to date and in compliance with regulations.
• Assist with team projects and ad-hoc tasks: Provide support to employees on various projects and assist with other one-off tasks to help achieve team goals.
• Process improvement: Collaborate with leadership team to improve office processes and streamline workflows.

Qualifications:

Experience: 2-5 years of experience in office management, preferably in the CPG industry or a related field.

Skills:

• Proven experience in office administration or a similar role, demonstrating organizational and multitasking abilities. Strong organizational and time management skills, and ability to prioritize.
• Strong proficiency in office management tools and software, such as Microsoft Office, PowerPoint, and DocuSign.
• Excellent written and verbal communication skills with the ability to coordinate with internal teams and external clients professionally.
• Strong attention to detail, especially in managing documents, contracts, and office supplies
• Ability to work independently and collaboratively in a fast-paced environment.
• Highly organized with excellent time management skills, capable of juggling multiple priorities.
• Comfortable with handling confidential information discreetly and professionally.
• Experience in event planning and organizing team functions.
• Problem-solving skills and a proactive attitude towards improving office efficiency.

Benefits:

• Competitive salary
• Opportunities for professional development and career advancement.
• Flexible work environment.