We are looking to hire an experienced and highly organized Office Manager for one of our clients. Our client provides high-quality in-home care services, supporting the well-being, independence, and dignity of individuals in South and East Dallas. They are a dedicated team that values compassion, professionalism, and a commitment to quality care.
Position Summary:
The Office Manager will be responsible for overseeing daily operations, supporting the leadership team, managing office functions, and ensuring a smooth, efficient environment that allows them to focus on delivering exceptional client care.
Key Responsibilities:
- Manage daily office operations, including scheduling, coordinating staff meetings, and ensuring all administrative tasks are completed timely and accurately.
- Oversee billing and payroll processes for clients and employees.
- Supervise office staff and virtual assistants, maintaining clear communication and accountability.
- Oversee financial and compliance-related activities in collaboration with the Financials/Compliance Manager.
- Coordinate caregiver schedules, quality assurance, and client relations support.
- Handle HR tasks such as hiring, onboarding, and training, partnering with the team lead for hiring and retention.
- Maintain a high standard of customer service, addressing client and family inquiries and concerns effectively.
- Support the leadership team with documentation, reports, and other project-related tasks.
- Ensure office policies and procedures are updated and consistently followed.
Qualifications:
- Bachelor's degree in business administration, healthcare administration, or related field preferred.
- 3+ years of experience in office management or administrative role, ideally within the healthcare or home care sector.
- Strong organizational, interpersonal, and communication skills.
- Proficiency in Microsoft Office and office management software.
- Familiarity with compliance, HR, or finance functions a plus.
- Ability to multitask, prioritize, and work effectively under pressure.
Benefits:
- Competitive salary
- Paid time off
- Professional development opportunities