Office Manager| Memphis Redbirds (Ballpark Stadium) - OakView Group : Job Details

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Office Manager is responsible for assisting the Assistant General Manager with the efficient, professional and profitable operation of the venue. The Office Manager will play a crucial role in the financial and human resources operations for Oak View Group Hospitality at the Memphis Redbirds. The Office Manager will oversee a range of accounting functions, including financial reporting, closing the books, consolidating financial results, and managing accounts receivable and payable. The Office Manager will also oversee payroll and human resources.

This role will pay an hourly wage of $27.00 to $30.00.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

This position will remain open until March 21, 2025.

About the Venue

Home of the Triple-A Memphis Redbirds baseball team, AutoZone Park serves as a year-round venue for events of all types and purposes, located in Downtown Memphis.

Responsibilities

* Assists in the overall effective management of all food and beverage operations.

* Oversee and assist in daily, weekly and monthly financial responsibilities.

* Perform and/or supervise accounts payable and receivable processes.

* Ensure accuracy of general ledger coding and post original entries.

* Oversee document coding and reconcile sales reports to month-end postings.

* Generate and review financial reports, including labor and product costs, wage control, P&L financial statements.

* Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.

* Assist with basic payroll functions: compile and process weekly payroll, data entry, timekeeping verification, ensure W-4, I-9 forms are complete and on file; maintain employee deductions file.

* Provide general office and clerical support: preparation of weekly package to corporate, copying, filing, correspondence, telephone inquiries.

* Handle basic Human Resources functions: personnel file maintenance, answer employee inquiries regarding scheduling, new hire orientation, and interface with employees regarding basic employment issues.

* Process new hire paperwork including background checks, payroll uploads and biweekly reconciliations ensuring timely & accurate processing.

* Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.

* Handle basic Human Resources functions: personnel file maintenance, answer employee inquiries regarding scheduling, facilitate job fairs and new hire orientation, maintain employee training logs, submit workers compensation claims and maintain OSHA log, basic report generation, respond to initial unemployment claims, interface with employees regarding basic employment issues.

* Relay any accounting, HR, employee relations, safety, policy or procedural concerns, and any situation that may result in disciplinary action, to management in a timely and responsible manner.

* All other duties as assigned by Assistant General Manager and/or District General Manager

Qualifications

* BA or BS with business-related major; accounting and/or human resources credits preferred.

* 2-4 years' experience in an accounting and/or office management position.

* Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.

* Ability to make sound business/operations decisions quickly and under pressure.

* Ability to speak, read, and write in English.

* Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.

* Ability to work well in a team-oriented, fast-paced, event-driven environment.

* Possess a thorough working knowledge of all existing concessions and premium services locations.

* Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.

* Valid Alcohol Service Permit if required by state and/or county of venue.

* Familiar with inventory cost control and menu planning.

* Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).

* Ability to handle cash accurately and responsibly.

* Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.

* Ability to work independently with little direction.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ( protected class ) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.