Office of Emergency Management Section Chief - Logistics - Hillsborough County, FL : Job Details

Job Overview

This position serves to manage a section within the Hillsborough County Comprehensive Emergency Management Program. This position may be responsible for Operations, Planning or a combined Logistics and Finance/Administration Section and will supervise Emergency Management Coordinators working in that section. Under the leadership of the Division Director, the Section Chief will work to ensure that all preparedness (prevention, protection, mitigation, response, and recovery) activities are accomplished according to all local, state, and federal guidelines. This position also supports all aspects (and related resources) of Office of Emergency Management (OEM) programs and functions within the assigned section. This position directly supervises three to four personnel. This position also ensures that enough County personnel are trained to perform assigned functions in the County emergency Operations Center (EOC) during an activation as well as in the field in support of disaster operations.

This position reports to the Division Director of the Hillsborough County Office of Emergency Management, and performs professional administrative, operational, and supervisory duties in planning, organizing, directing, and reviewing the Emergency Management Program pursuant to Florida Statutes, which includes being on call 24 hours per day, 7 days per week.

Salary

$95,742 - $124,467

Benefits

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Ideal Candidate

Strong Interpersonal Skills:

* Demonstrated ability to establish and maintain effective professional working relationships with coworkers, customers, and other stakeholders.

* Proven experience contributing to a cooperative working environment that fosters collaboration and teamwork.

* Clear communication skills to enhance the ability to work within a multidisciplinary team, balancing needs and expectations effectively.

Flexibility and Adaptability:

* Willingness and ability to work irregular hours, including potential overtime, to meet operational demands, especially during emergency activations or high-priority tasks.

* Proven experience in high-pressure, dynamic environments that require responsiveness to rapidly changing operational needs.

Logistics Expertise:

* In-depth knowledge of logistics operations, including logistics planning, facilities management, communications, and supply chain processes (ordering, receipt, storage, and transport of goods, services, and personnel).

* Ability to oversee or contribute significantly to the Incident Action Plan (IAP) process, ensuring efficient coordination and timely execution of logistical support.

* Experience in advising senior leadership, such as an Incident Commander (IC), on logistics matters during emergency responses or major events.

Leadership and Supervisory Experience:

* Strong supervisory skills, with the capability to guide logistics teams, ensuring they meet their objectives efficiently and on time.

* Experience in supporting and guiding incident management teams by providing critical logistical advice and coordination in real-time.

Crisis Management and Decision-Making:

* Demonstrated ability to make quick, sound decisions during emergencies or operational activations.

* Comfortable with being the go-to advisor on logistics during an incident or crisis, providing calm, authoritative advice that ensures the success of the operation.

Additional Considerations:

* Prior experience in emergency management, logistics coordination, or disaster response roles will be an advantage.

* Must be comfortable working under high-stress conditions with potential long hours during critical operations.

Core Competencies

* Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.

* Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional, and ethical behaviors that establishes trust throughout the organization and with the public we serve.

* Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.

* Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Key Responsibilities

* Responsible for unifying county prevention, protection, mitigation, response, and recovery activities to include related funding and grant programs.

* Manages the development, implementation, and maintenance of emergency management plans, programs, and operating procedures to meet county, state, and federal compliance standards.

* Assigns and reviews staff's projects required by Florida State's Scope of Work items to ensure compliance for continued State Emergency Management Preparedness and Assistant (EMPA) Grant and federal grant funding. Prepares and implements the County Emergency Management Program Strategic Plan.

* Manages section within the Office of Emergency Management (OEM) and administers related activities.

* Directs emergency functions within a section during exercises and emergency events.

* Works with external partners and community members to ensure that the emergency management program and associated activities are coordinated with community organizations as required to implementation of the program.

* Advises county leadership, departments, and elected officials on emergency management issues.

* Participates in county, regional, and state planning meetings and related activities.

* Manages the maintenance of accreditation under the Emergency Management Accreditation Program (EMAP) of required exercises addressing preparedness, response, recovery, and mitigation strategies for natural and manmade disasters. Ensures and approves required reports are developed and submitted.

* Prepares the OEM Annual Report.

* Ensures the EOC is always functional and serves as an Emergency Operations Center Section Chief during EOC operations and supervises the overall EOC response and recovery activities.

* Functions as a Duty Officer for emergency management support after hours and may serve as an acting Director including serving as the alternate state and federal emergency management liaison officer.

* Participates in regional emergency management planning; ensures operational uniformity of plans and procedures addressing natural or manmade disaster activities with all counties, state, and federal emergency service agencies.

* Maintains liaison with officials of local, state, and federal agencies; attends meetings at all three levels in the interest of emergency management and maintains a continuing knowledge of all laws affecting emergency management activities.

* Develops, edits, and conducts emergency management related programs and ensures they are following all applicable local, state, federal, and industry guidelines. Position will also ensure that activities address the vulnerabilities of the county to identified hazards as outlined in the Comprehensive Emergency Management Plan (CEMP).

* Implements emergency management programs to include prevention, protection, mitigation, response, and recovery.

* Initiates action to obtain appropriate federal assistance by preparing a request that the community be declared a disaster area following a large-scale natural disaster.

* Coordinates Federal Public Assistance and Individual Assistance disaster reimbursement processes for the county and municipalities within.

* Plans, assigns, directs, and evaluates work of OEM staff, including recommendations for related personnel actions, i.e., hiring, firing, disciplinary actions, etc.

* Leads elements of OEM staff to include operational, planning, logistics, financial, training, technology, and administrative personnel.

* Formulates, updates, plans, and implements OEM goals and projects; manages multiple projects (operational and technology) at the same time and ensures efficient, timely completion.

* Performs budget preparation and monitoring, including budgetary impact considerations and revenue analysis; creates capital budget projects; orders equipment and oversees installation and acceptance, including related employee training and general successful deployment.

* Develops, manages, and authorizes OEM expenditures, to include various grants, while ensuring required reports meet minimum standards. Ensures all inventory is accounted for and purchasing policies are followed.

* Serves on numerous committees and groups to enhance the capabilities of internal and external departments, agencies, and organizations to prepare for, respond to, mitigate against, and recover from large scale emergencies or disasters as assigned.

* Gives preparedness presentations to community, business, and industry groups.

* Participates in, and leads, professional groups.

* Develops After Action Reports and Improvement Plans according to HSEEP guidelines.

* Performs related duties as required.

Physical Demands/Working Conditions

* This job is performed in a professional office environment using standard office equipment, such as computers, phones, photocopiers, and fax machines.

Nature of Work

* Medium work - Exerting up to 50 pounds of force occasionally, and/ or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Minimum Qualifications

* Bachelor's degree from an accredited college or university in Emergency Management, Planning, Communications, Emergency Services, Business or Public Administration, or related field; AND

* Five years of experience in a comprehensive emergency management program, including project management specifically related to local government emergency management operations or a related field, along with budget management experience; two of which must have been in a supervisory capacity.; OR

* An equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies; AND

* Completion of the FEMA Professional Development Series (PDS); AND

* Completed Incident Command System (ICS) 100, 200,700, and 800 courses; AND

* Completed Incident Command System (ICS) G-300 and G-400; AND

* Possession of a valid Florida Driver's License.

Key Job Requirements

* Critical Thinking: Thinks and acts quickly, calmly, and appropriately in emergency situations and under stressful conditions.

* Decision Making: Exercises a high level of independent judgment in handling the County-wide emergency management program requirements and assures compliance with federal/state mandates for planning, training, and exercises.

* Communication: Communicates clearly, effectively, and tactfully, orally and in writing; develops, promotes, and presents related public relations programs in a professional manner; attends meetings/conferences and actively participates, as required. Establishes and maintains effective working relationships with co-workers, governmental agencies, civic groups, and the public. Excellent ability to listen and understand information and ideas presented verbally and in writing. Must be able to use tact and diplomacy to resolve issues in a confidential manner.

* Strategic Planning: Knowledge of strategic planning and project management directly related to the creation, implementation, and management of a jurisdictional Emergency Management program. Ability to make budgetary forecasting, development, and management to include procurement practices and methods.

* Managerial/Operational Skills: Ability to understand and interpret, and communicate applicable laws, rules, regulations, and policies. Ability to establish and maintain effective working relationships with others. Ability to effectively work under varying and possibly extreme environmental conditions, remain calm, and take appropriate decisive action during emergencies and other high-pressure situations. Ability to understand and effectively and tactfully communicate related policies, procedures, services, and programs, Ability to implement monitor and evaluate effectiveness of program and services. Ability to work in a highly complex and fast paced environment, requiring the ability to make clear, reasoned judgments and can identify situational strengths and weaknesses of alternative approaches or solutions to challenges presented.

* Leadership: Effectively manage personnel and maintain a harmonious work environment. Controlling situations and effectively commanding others, including high ranking officials, during emergency circumstances. Ability to use independent judgment is required to recommend departmental or County objectives, evaluate new approaches to problem solving, and assess complex situations. Considers the relative costs and benefits of potential actions. Ability to work independently with minimal supervision. Ability to communicate complex ideas and proposals effectively.

* Analytical Ability: Ability to collect and analyze information, problem-solve, and make decisions.

* Managing Complexity: Ability to quickly integrating complex information to identify strategies and solutions, learning new concepts quickly, demonstrating keen insights into situations, assimilating large amounts of information, and narrowing it down to and articulating the core idea or issue.

* Other: Knowledge of office equipment and machinery such as computers, copiers, printers, etc. Working knowledge of computer software such as Microsoft Office Suite, WebEOC, Everbridge mass notification, ArcView, Kronos, Hurrevac, and EMNet. Knowledge of equipment, material, techniques, and methods used in emergency management program design, development, conduct, and administration. Knowledge of department's objectives, policies, and procedures. Knowledge of current local, state, and federal disaster preparedness ordinances, regulations, and policies. Knowledge of modern emergency management procedures and best practices. Knowledge of the National Incident Management System (NIMS) and the Incident Command System (ICS) and requirements for compliance. Knowledge of jurisdictional CERT program implementation and management. Knowledge of jurisdictional and regional sheltering operations. Knowledge of jurisdictional logistical operations and management supporting multiple departments, agencies, and warehouse operations. Knowledge of mass communications operations, process, and procedures.

Emergency Management Responsibilities

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.