Office Services Specialist - Forrest Solutions : Job Details

Are you a dedicated professional with a knack for delivering top-tier customer service and ensuring office operations run seamlessly? We're seeking a proactive and detail-oriented Office Services Associate to join our team in Miami, FL.

• Position: Office Services Associate
• Location: 2 Locations between Downtown Miami & Brickell
• Compensation: $25 to $30/hour
• Schedule: Monday – Friday, 6:30 AM – 7:00 PM (Must be Flexible)

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Perform the initial rough and fine sorts of the mail

• Sort interoffice mail to be distributed

• Conduct mail runs at scheduled ties throughout the course of the day.

• Deliver mail to each department, person, or pre-established drop area as required, including special and rush packages.

• Provide copy and imaging services as requested by customer including electronic endorsement, PDF to Native and Native to PDF or TIFF

• Perform quality control checks on all output such as, images, files, and blowbacks.

• Sort and stamp outgoing mail, using postage equipment according to policy and regulations

• Schedule pick-up and delivery of by-hand requests.

• Managing Service Now intake system for active ticket requests.

• Comfortable being mobile and moving around the space to ensure clients are taken care of

• Answers company phone lines to direct callers to appropriate Service Center contact

• Track information in the database

• Run end of day reports

• Perform restocking of supplies in office and in conference rooms.

• Assist in any other reasonable requests for assistance

JOB REQUIREMENTS

• High school diploma or equivalent, college degree preferred 3 years prior Administrative/Hospitality experience required

• 2 years' experience in a corporate setting

• Proficient in Outlook

• Prior Mail Services experience required

• Prior Copy/Imaging experience required

• High Energy, White Glove Hospitality Mindset & Demeanor

• Flexible schedule to support potential overtime when requested: hours of operation 7am – 7pm.

• Ability to multi-task and meet deadlines.

• Great time management skills

• Able to maintain uniform and grooming standards appropriate to a corporate setting

• Able to effectively communicate in a written and oral manner; will request writing sample.

• Team player who can keep a positive attitude and motivate peers

What You'll Do:

• Client Experience: Build strong relationships and provide exceptional service by resolving issues promptly and fostering a welcoming environment.
• Office Operations: Conduct regular inspections, maintain meeting spaces, and support mobile working practices with professionalism and urgency.
• Print & Mail Services: Execute critical print jobs with precision, maintain quality assurance, and manage mail sorting, distribution, and outgoing mail processes.
• Facilities Support: Assist with interoffice moves, meeting setups, light maintenance tasks, and sanitization to uphold the building's standards.

What We're Looking For:

• Strong interpersonal and customer service skills.
• Attention to detail and the ability to multitask effectively.
• A proactive attitude with a focus on maintaining a professional and organized office environment.

Why Join Us?

• Competitive hourly pay.
• Consistent weekday schedule.
• Opportunity to contribute to a dynamic and supportive workplace.

Apply today to bring your skills and enthusiasm to our team!

Forrest Solutions, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.