Office Specialist - Family Solutions : Job Details

Overview:

Responsible for providing administrative support to program staff which may require in-depth knowledge of assigned program areas. Provides quality services to clients by maintaining records and reviewing and tracking documentation, ensuring compliance.

• Enter data and maintain files and records so they remain updated and easily accessible and are in compliance.
• Utilize office appliances such as fax machine, copiers, printers etc. and computers for word processing, spreadsheet creation etc.
• Greet at reception desk, checking clients in and out and verify contact information and assist vendors as needed.
• Answer multi-line phone and take messages or redirect calls to appropriate staff person.
• Distribute incoming mail and faxes.
• Monitor inventory of supplies, including petty cash and stamps and request items as needed.
• Distribute office supplies throughout building as needed.
• Observe all agency policies and procedures.
• Establish and maintain professional relationships with staff, community agencies, the public and clients.
• Ensure confidentiality of employee and client information.

Other Duties and Responsibilities:

• Other duties as assigned.
• Program Review Preparation

Minimum Qualifications and Experience

• High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of Carelogic, Microsoft Suite, MMIS Eligibility verification, MOTS (measures and outcomes tracking system).
• Must be able to clear a background check conducted through ODHS.
• Must have a valid driver's license and good driving record.

Benefits

• Excellent benefits package including medical, vision, dental, life insurance, and long-term disability insurance for only $20 per month for employee only coverage
• Flexible Spending Account and Supplemental Benefits options
• Matching 401 k plan
• Employee Assistance Program
• Paid training
• 120 hours accrued vacation time/PTO in first year
• 80 hours sick time accrued annually
• 12 paid holidays

Wage: $14.94 - $22.58 per hour DOE