Job Summary: The Administrative Assistant provides general administrative support for Branch and/or Department daily operations. This includes, but is not limited to: caregiver onboarding, caregiver compliance, and general office duties. This role reports directly to the Branch Manager.Essential Duties and Responsibilities:
- Performs general office duties which may include, but are not limited to:
- Greeting office visitors.
- Responding to phone inquiries.
- Filing.
- Fax management.
- Supply requisition.
- Processing incoming and outgoing mail/e-mail.
- Performs skilled administrative tasks which may include, but are not limited to:
- Accessing or administering systems that organize our data.
- Caregiver onboarding assistance.
- Caregiver compliance tracking and updating.
- Assistance with caregiver/client scheduling.
- Data entry into company database systems.
- Coordinating materials and scheduling for meetings, interviews, training sessions, and other activities.
- Always maintains the confidentiality of client, caregiver, and agency information.
- Performs other job-related duties as assigned.
This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.Required Skills/Abilities:
- Intermediate level computer skills, including creating and modifying documents using Microsoft products (e.g. Word, Excel, PowerPoint)
- Ability to key quickly and accurately.
- Strong communication skills, oral and written.
- Excellent interpersonal skills.
- Strong attention to detail.
Education and Experience:
- High School Diploma or GED required.
- Prior office experience is preferred, including experience with organizing information and working with databases.
Management Authority: ☐Makes staffing decisions - hiring, firing☐Trains other associates☐Conducts performance reviews☐Directs work of other associates☐Creates and directs strategic goals☐Direct workflows for entire teamPhysical Requirements: ☒Sedentary - ability to remain in a stationary position for extended periods of time.☐Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds☒Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.☒Ability to communicate effectively and clearly with others to exchange information.Travel Requirements: ☐Regular travel on a daily or weekly basis required, even in inclement weather☐Monthly or quarterly travel required☒Little to no travel requiredThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.Data Security and Privacy Statement:At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
