Office Support - Public School of North Carolina : Job Details

The Office Receptionist serves as the first point of contact for visitors, students, staff, and parents. This role is crucial for ensuring smooth day-to-day operations of the school's front office by providing administrative support, answering inquiries, and facilitating communication between school departments. The Receptionist will maintain a welcoming and professional environment while handling administrative tasks such as scheduling, data entry, and record-keeping.

Key Responsibilities:

* Greeting and Directing Visitors:

* Welcome visitors, parents, students, and staff with a friendly and professional demeanor.

* Direct visitors to appropriate departments or individuals and ensure sign-in procedures are followed.

* Manage and direct phone calls, emails, and other forms of communication in a timely and effective manner.

* Administrative Support:

* Assist with general office tasks such as filing, photocopying, and managing school supplies.

* Maintain student attendance records and communicate with parents regarding student attendance issues.

* Help schedule meetings, appointments, and events for staff members and administrators.

* Handling Inquiries:

* Provide accurate information to parents, students, and staff about school policies, events, and procedures.

* Resolve inquiries and issues in a professional, courteous, and timely manner.

* Student and Parent Interaction:

* Coordinate with parents regarding student early dismissals, absences, and arrivals.

* Help ensure students are properly signed in and out of the school.

* Assist with the distribution of student forms and other necessary documents.

* Managing School Communications:

* Assist in updating and distributing school newsletters, announcements, and other communications.

* Monitor and update school notice boards and informational displays.

* Maintain Office Organization:

* Keep the front office organized and tidy, ensuring that essential supplies and materials are readily available.

* Ensure that office equipment is functional and report any maintenance issues as needed.

* Confidentiality and Safety:

* Handle sensitive student and staff information with discretion and confidentiality.

* Ensure school safety protocols are followed, including monitoring access to the building.

Qualifications:

* Education: High school diploma or equivalent (Associate's degree or higher preferred).

* Experience: Prior experience in an administrative, receptionist, or customer service role is preferred, especially in an educational environment.

* Skills:

* Excellent communication and interpersonal skills, with the ability to interact effectively with students, parents, and staff.

* Strong organizational skills with attention to detail.

* Ability to multitask and prioritize responsibilities.

* Basic proficiency with office software (e.g., Microsoft Office Suite, Google Workspace) and office equipment.

* Ability to maintain professionalism and composure in a fast-paced environment.

Physical Requirements:

* Ability to sit or stand for extended periods.

* Ability to lift up to 20 pounds (for handling supplies, mail, etc.).

* Comfortable interacting with a diverse range of people, including children and adults.

Additional Information:

* Chatham Early College and ONE Academy is committed to providing a positive, inclusive, and supportive environment for students and staff.

* This position may require occasional evening or weekend hours based on school events and activities.