Office Support Specialist - OneBridge Benefits : Job Details

Who We Are:

OneBridge Benefits was founded in 2013 with the vision to create better technology to support account-based health plans. Fast forward to today and we continue to be in growth mode, as a premier healthtech company servicing over 250,000 participants with over 2 billion dollars in health accounts.

In becoming part of the OneBridge Benefits team, you would be joining a group of bright, driven, and creative individuals. We have built an environment that creates opportunities to be part of great teams while pursuing their individual passions. Each group's day-to-day responsibilities vary. However, you will find our team consistently values idea sharing, innovation, and tackling the challenges of achieving our mission.

Check out our careers page for more information on the Company and our Core Values: onebridgebenefits.com/careers/

Your Opportunity with Us:

Our companys Office Support Specialist plays an essential role within our team, providing vital support across office facilities, operations, administration, and project coordination. This role has direct influence on the day-to-day pulse of our office and is a key touchpoint for all levels of staff, creating a welcoming, positive environment that leaves a lasting impression.

Were looking for someone with a warm, hospitable approach who brings to each task a readiness to contribute with a can-do attitude. The ideal candidate takes pride in building a reputation of collaboration, approachability, and being driven to help, meeting each new assignment with enthusiasm and focus. A successful individual in this highly interactive position will need to exemplify our Companys Core Values, grounded in collaboration, excellence, continuous learning, service, and agility.

If youre energized by helping others, dedicated to making daily operations run smoother, and passionate about supporting tasks big and small for the greater good of the team, this role could be ideal for you.

A successful candidate would be ready to embrace the following key responsibilities:

• Create a consistent welcoming experience for employees, guests, clients, and vendors.
• Foster caring and supportive relationships across a broad range of individuals internally and externally including Executive Leadership and Investors.
• Attuned to the pulse of the office and the needs and interests of the individuals and teams within and incorporates this into processes, procedures, meetings, and events.
• Coordinate a variety of office needs across multiple floors, including managing supply orders, routine food and beverage needs, catering services, facility maintenance, and office renovations and updates as needed to ensure a well-maintained, fully supplied workspace.
• Procure office-related equipment and supplies.
• Oversee vendors and contractors including the cleaning crew, building maintenance, plant care, and food suppliers.
• Perform daily maintenance of office spaces, including tasks such as emptying the dishwasher, restocking supplies, and setting up conference rooms. Monitor high-traffic areas throughout the day to ensure all spaces are clean, welcoming, and ready for use at all times.
• Timely mail-handling and package shipments, including incoming and outgoing mail and packages and distributing to the correct parties.
• Review and coordinate calendars for meetings, special events, company meetings and travel.
• Manager calendars for Executive Leadership and share spaces including conference rooms, privacy room and training room.
• Handles special projects and events including conferences, company meetings, team events, holiday celebrations, greeting candidates on interview days and new employee first-day welcome.
• Provide office tours that are consistently welcoming, informative, and engaging.
• Create, edit and proofread communications that encompasses clear messaging, appeal to the audience, including using such tools as Canva to make visually engaging.
• Collect, research, organize, and prepare information to contribute to projects, meetings and tasks.
• Respond timely and professional to all inquiries and requests, maintaining high standards of service and proactively addressing needs.
• General bookkeeping and maintaining of accurate financial records ensuring compliance with established financial procedures.
• Assist with basic technology functions to support meetings and events, such as: video conferencing, AV equipment setup, and visual presentation with support as needed from Companys IT Team.

A qualified candidate would have the following:

• High School Diploma/GED Required; Associate Degree or higher preferred.
• 5 + years minimum experience in office management, and/or administrative support.
• Tech-savvy including with advanced Microsoft Office skills (Word, Excel, Outlook, PowerPoint), proficient in Adobe Acrobat and virtual communication tools such as Teams, Google Meet, and/or Zoom.
• Able to lift/carry up to 30 lbs. with or without assistance. Performing the duties of this role, includes regularly sitting, walking, standing, along with bending, twisting and lifting.
• Notary Public Certification, preferred
• Experience with SharePoint, preferred
• Experience with Canva or other multi-media tools, preferred

A strong candidate would have the following skills:

• Ability to equally work with others and independently on assignments with a solution-focused approach, exercising sound judgment, and demonstrating a strong sense of accountability and ownership.
• Resourceful team player who excels at building rapport and trusting relationships with colleagues at all levels, vendors, candidates, clients, and prospects.
• Appreciates and understands the importance of anticipating the needs of others and the organization.
• Understands the preferences, priorities, and work styles of others and aligns approaches and processes accordingly.
• Conscience of surrounding and operates with a high degree of professionalism, discretion, and confidentiality.
• Exhibit a readiness to make independent decisions in handling routine matters.
• Driven and committed to delivering a high level of service in alignment with our Companys Core Values and Approach to Service.
• Diligent and conscientious about all work performed.
• Flexible dependable team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent tasks and projects in a fast-paced environment.
• Superb written and verbal communication skills that are clear, timely, and align with the audience receiving while representing the companys priorities and culture.
• Willingness to learn and take on new tasks/projects as assigned.