Office Technician - Seward - State of Nebraska : Job Details

The work we do matters!Hiring Agency:Health & Human Services - Agency 25Location: Seward, NEHiring Rate:$13.109Job Posting:JR2024-#######6 Office Technician - Seward (Open)Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):Job Description:The State of Nebraska, Department of Health and Human Services is seeking an Office Technician for the Division of Children and Family Services. This position assists with clerical duties, compiles and checks documents, records, and reports to confirm accuracy and completeness, monitors the status of information, processes requests or transactions, and provides the supervisor or other employees with information for making decisions for the Division of Children and Family Services.Are you a dynamic individual with excellent customer service skills, have an attention to detail, and a desire to help others. If so, WE NEED YOU!We reward our employee's hard work with a friendly and supportive work environment and a comprehensive benefits package that includes:•State-matched retirement contribution of 156%!•13 paid holidays•Generous leave accruals that begin immediately•Military leave•Tuition reimbursement program•Dependent tuition reimbursement program with partnering Nebraska community colleges.•Public Service Loan Forgiveness Program (PSLF) through the Federal government•79% employer-paid health insurance plans•Dental and vision insurance plans•Employer-paid $20,000 life insurance policy•Wide variety and availability of career advancement as the largest and most diverse employer in the State•Opportunity to be part of meaningful work and make a difference through public service.•Training and Development based on your career aspirations.•Employee Assistance ProgramWage: 13.109Hours: Monday - Friday 8-5 Dress Attire: Business CasualJob Duties:Provide variety of direct customer services and perform paraprofessional/clerical support work for the Protection and Safety Caseworkers. May include receiving clients, entering data, filing, document imaging, sorting, opening mail, completing forms, copying, searching records, answering multi-line phones and keyboarding. Enters, retrieves, and researches information using agency computer systems Operate various office equipment such as scanning equipment, multi-line telephones and computers. Schedules transports or arranges transports for clients. Provide information to clients and community members.Requirements / Qualifications:Minimum Qualifications: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.Preferred Qualifications:

• Experience working with the public.
• Experience answering phones.
• Experience working with confidential information.
• Experience with entering information into data base systems
• Microsoft Office/ computer skills/ Excel/ Word/ Nuance

Other: A valid driver's license or the ability to provide independent authorized transportation.Knowledge/Skills/Abilities:

• Good communication skills
• Ability to answer phones in a professional manner.

BenefitsWe offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: Equal Opportunity StatementThe State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.PandoLogic. Category: Customer Service, Keywords: Customer Service Representative