Office Technician - Seward - State of Nebraska : Job Details

The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Seward, NE Hiring Rate: $13.109 Job Posting: JR2025-#######3 Office Technician - Seward (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 02-14-2025 Job Description: Are you passionate about providing excellent customer service and making a positive impact in your community? Do you have a strong attention to detail and a desire to support those who work in child protection and safety? If so, the State of Nebraska Department of Health and Human Services is looking for an Office Technician to join the Division of Children and Family Services. In this role, you will be part of a team dedicated to assisting Protection and Safety Caseworkers in their critical work, providing clerical support, and ensuring smooth operations for our agency. Your work will directly impact the lives of families and children, and your ability to manage a variety of tasks will help our department run efficiently and effectively. What we Offer: We reward our employee's hard work with a friendly and supportive work environment and a comprehensive benefits package that includes: State-matched retirement contribution of 156%! 13 paid holidays Generous leave accruals that begin immediately Military leave Tuition reimbursement program Dependent tuition reimbursement program with partnering Nebraska community colleges. Public Service Loan Forgiveness Program (PSLF) through the Federal government 79% employer-paid health insurance plans Dental and vision insurance plans Employer-paid $20,000 life insurance policy Wide variety and availability of career advancement as the largest and most diverse employer in the State Training and Development based on your career aspirations. Employee Assistance Program What We Are Looking For: We are seeking a coachable and team-oriented individual who thrives in a in a fast-paced environment and enjoys helping others. The ideal candidate will be detail oriented have excellent communication skills, the ability to multitask, and experience in clerical support or customer service. If you have experience working with the public, managing confidential information, and using office software, we encourage you to apply! Key Responsibilities:

• Provide direct customer service and perform clerical/administrative tasks to support Protection and Safety Caseworkers.
• Assist clients by receiving them, answering multi-line phones, and providing general information to clients and the community.
• Perform data entry and retrieval using agency computer systems, ensuring information is accurately entered into databases.
• Organize, file, and maintain records, including document imaging and sorting.
• Handle incoming mail, complete forms, copy documents, and search records as needed.
• Schedule and arrange transport for clients when required.
• Operate office equipment, such as multi-line phones, scanners, and computers.

Requirements/ Qualifications: Minimum Qualifications: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment. Other: A valid driver's license or the ability to provide independent authorized transportation. Preferred Qualifications:

• Experience working with the public.
• Experience answering phones.
• Experience working with confidential information.
• Experience with entering information into data base systems
• Microsoft Office/ computer skills/ Excel/ Word/ Nuance

Knowledge/Skills/Abilities:

• Good communication skills
• Ability to answer phones in a professional manner.

Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.PandoLogic. , Location: Seward, NE - 68434 , PL: 596497169