On-Site Dispatcher - Transdev : Job Details

Pittsburgh Transportation Group is actively seeking to fill the position of a part-time an On-Site Dispatcher to assist with our daily transportation operation in Pittsburgh, PA.We are looking for qualified individuals with transportation experience to provide excellent customer service to both our passengers and our drivers.Shifts available:Monday - Friday: 5:00am - 10:00amORMonday - Friday: 3:00pm - 8:00pmTo view Transdevs Purpose and how we make a difference follow this link: supervision of all drivers, busses, and the delivery of shuttle services in a timely, safe and efficient manner.Ensure the coordination of transportation is operating efficiently on assigned services.Assist drivers and customers on-site with questions or concerns.Provide a friendly and safe experience for customers.Communicate effectively with dispatch to report any issues causing service delays/disruptions.Assist drivers and customers on-site with questions or concerns, and field customer appropriately.Respond immediately to accidents, breakdowns, and any service affecting incidents.All other duties as assignedQualifications:Must be at least 21 years old with a high school diploma, GED or equivalentMust have a valid drivers licenseMinimum 1 year of dispatch operations experience within the transportation industryExcellent communication skills with ability to adapt to changing situations, and listen to feedbackA customer service oriented mentality with attention to detailAbout Transdev:Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.For more information please visit our website at www.transdevna.jobsThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environmentJob Category: Call Center / Dispatch / Reservationist / SchedulerJob Type: Part TimeReq ID: 737Pay Group: P8SCost Center: 545The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.Drug-free workplaceIf based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.California applicants: Please Click Here for CA Employee Privacy Policy.About TransdevCities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.