On-Site Medical Call-Center Specialist Tennessee Donor Services - Association of Organ Procurement Organizations : Job Details

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work. We are specifically seeking individuals to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software.Facilitates the donation process through coordination and communication with donor families and medical personnel.Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care.Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification.1+ years in a health-care related position including use of medical terminology.CTBS, RN, or LPN desired.Working knowledge of computers and Microsoft Office applications.Ability to exercise independent judgement and multitask.Exceptional teamwork, communication, and conflict management skills.Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**DCIDS is an EOE/AA employer - M/F/Vet/Disability.#J-18808-Ljbffr