Onsite - Call Center Representative - Remx : Job Details

RemX is seeking a Call Center Representative to join their client's growing team. This is 100% onsite in Louisville, KY. Location: Onsite | Louisville, KY 40299 Pay: $17.00 hourly Scheduling: Availability Monday - Friday between the hours of 8:00 AM - 8:00 PM, Start Date: 1/6/25 RESPONSIBILITIES:

• Handle approximately 70 - 90 inbound calls daily.
• Place outbound calls as needed to Dr. Offices/Insurance companies to validate information
• Calls are related to patient care, requiring the ability to de-escalate as sensitivity situations will come up
• Update system with notes WHILE ON THE CALL (not in between calls)

• High School Diploma/GED Minimum
• Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 - 90+ calls daily)
• Must be Tech Savvy - Ability to use multiple screens while reading scripts and adding notes into the system
• Stable employment history (no unreasonable gaps)
• Ability to work 100% onsite reliably daily.