Operations Administrator - Nights - Part Time - Houston Methodist Cypress Hospital : Job Details

At Houston Methodist, the Operations Administrator (OA) position is responsible for providing operational oversight and leadership throughout the organization. This position is responsible for leadership in unforeseen situations, making timely decisions that directly impact patient care, fostering interdepartmental/interprofessional collaboration which reflect the mission and values of Houston Methodist. The OA position ensures timely and effective communication and provides clinical guidance in the management of patient care, staffing, and interpreting and implementing established policies and procedures. This position creates an environment for the management and delivery of safe patient care. The OA position demonstrates critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communications skills. PEOPLE ESSENTIAL FUNCTIONSAssigns available personnel, assesses triage assignments and makes appropriate modifications during the shift as necessary. Plans and coordinates staffing needs for the next shift and assesses needs for the following shift.Role models interprofessional communication, which includes active listening and teaching, communicating organizational information and all aspects of administrative and clinical practice in a respectful and positive way when interacting with staff.Conducts fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem resolution and coaching. Supports policy adherence and provides disciplinary measures when appropriate. Assists with staff stress management as needed.Improves department score for turnover/retention/employee engagement. SERVICE ESSENTIAL FUNCTIONSCoordinates and expedites the admission/discharge, transfer and bed control process to optimize patient flow. Monitors and facilitates smooth and timely patient flow to ensure process efficiency. Provides bed assignments support as needed with designee.Oversees the activity in hospital operations during their shift. Manages administrative issues effectively, informs and documents pertinent information to Executive On Call, executive staff, directors and managers.Partners with public relations to manage outside media.Troubleshoots problems and/or issues regarding patient/family care, visitors, and facility issues on off shifts and weekends. Drives service standards and activities to improve department score for patient satisfaction, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONSMonitors and analyzes work methods, staff scheduling and make appropriate adjustments, to assure a high level of service quality and cost effectivenessMaintains awareness/responsiveness of all emergency codes and disaster preparedness, coordinating when critical situations occur. Role models situational awareness, using teachable moments to improve safety.Participates and/or leads and facilitates department process improvements. FINANCE ESSENTIAL FUNCTIONSAttends daily care coordination rounds to facilitate patient progression. Manages bed closures and staffing allocation/cancellations to optimize efficiencies and reduce overtime.Implements department strategies to achieve financial target and staffing needs. Mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas as appropriate. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Serves as a mentor/role model and actively participates in hospital quality, service and shared governance councils, making recommendations for improvements within and across departments/units, committees, and quality improvement initiatives. Supports change initiatives and adapts to unexpected changes.Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an on-going basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.EDUCATIONBachelor's degree or higher from an accredited school of nursing.Master's degree preferred WORK EXPERIENCEFive years hospital experience in nursing; for HM internal, four years experience in nursing which includes HM performance that demonstrates progressive leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDNVCRISIS - Nonviolent Crisis Intervention (CPI) within 90 days ANDMagnet - ANCC Recognized Certification within 1 year KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesDemonstrates successful conflict resolution in a timely manner with patients, families, physicians and other healthcare team membersDemonstrates professionalism and consistently models excellent customer service skillsAbility to work effectively in a fast-paced environmentDemonstrates flexibility and adaptability in the workplaceDemonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective actionSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional YesOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Cypress Hospital, scheduled to open in the first quarter of 2025, will be Houston Methodist's ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276) and a prime location in the heart of the rapidly growing U.S. 290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Even though the hospital won't be fully operational until 2025, we have several services and specialties opening in 2024.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.