Operations Analyst - Harbor.ai : Job Details

About Harbor.ai:

Harbor.ai is an early-stage InsurTech startup aiming to revolutionize the enterprise insurance market. Our technology simplifies the process for insurance brokers to identify optimal coverage for their clients continuously, and this is just the beginning. Our mission is to revolutionize underwriting for better, faster, and smarter processes. As we pursue this goal, we are implementing a data-driven business model that fundamentally reshapes how insurance products are sold. Established in 2018, Harbor.ai is Venture-backed and based in New York.

About the Role: We're seeking a highly skilled Operations Analyst to work with our development team and insurance team. The ideal candidate will excel at managing multiple priorities and providing crucial support across all aspects of our operations.

Are you a recent graduate with excellent organizational skills, attention to detail, and an interest in the fast-paced world of insurance? Our growing firm is seeking a bright, motivated Operations Analyst to support our leadership team and learn the ins and outs of the insurance industry. This role is perfect for someone who thrives in a dynamic environment, excels at multitasking, and is eager to grow professionally in the financial sector.

Key Responsibilities:

• Manage complex calendars and schedule high-priority meetings for executives
• Assist with coordinating client interactions and broker-client relationships
• Prepare and edit correspondence, presentations, and reports related to brokerage activities
• Help organize and maintain confidential company and client information
• Support the planning and execution of company events and client meetings
• Assist in gathering and organizing data for market analysis and reports
• Manage communication between executives, team members, and external stakeholders
• Help with basic financial tasks such as expense reports and invoice processing
• Provide general administrative support to the insurance and technology team

Qualifications:

• Bachelor's degree in Business, Finance, or related field
• Strong organizational skills and ability to prioritize multiple tasks
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint
• Keen attention to detail and ability to handle confidential information with discretion
• Self-motivated with a proactive approach to learning and problem-solving
• Interest in the insurance industry and financial markets

What We're Looking For:

• A quick learner who's excited about applying their skills in a professional insurance environment
• Someone who's comfortable with a fast-paced, sometimes high-pressure atmosphere
• A team player with a positive attitude and strong work ethic
• An individual who's passionate about providing exceptional support to executives and clients

What to Expect:

• Hands-on experience in the day-to-day operations of an insurance firm
• Exposure to various aspects of the financial industry
• Mentorship and guidance to help you develop your skills in executive support and insurance operations
• A dynamic work environment with opportunities to interact with industry professionals
• Potential for career advancement as you gain experience and industry knowledge

Location:

• This hybrid role is based in New York City with in-office requirements of 3-4 days per week, increasing over time as required by the role. This will be a fully in-office role by January 2025.
• The applicant is expected to maintain a designated, secure remote work environment when working from home.
• Occasional travel may be required to support executives at offsite meetings or events.

Working with Harbor.ai

Harbor is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected]

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to the base salary, Harbor offers PTO, sick time, a hybrid work environment (in-office in the NYC area 1-2 days per week), medical, dental and vision benefits for the employee, as well as access to an employee equity pool.

Harbor is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Harbor, its employees, and others as required or permitted by law. Additionally, Harbor.ai participates in the E-Verify program in certain locations, as required by law.

Harbor is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]