Operations and Data Associate - UNIVERSITY OF VIRGINIA : Job Details

The McIntire School of Commerce at the University of Virginia is seeking a dedicated Operations and Data Associate to join the Operations and Data team within the newly formed Student Success Center (SSC). As a customer-facing role, the Operations and Data Associate will interact with students, staff, faculty, employers, and alumni, contributing to the team's goal of supporting student success through efficient operations and exceptional service.

Key Responsibilities:

* Event and Programming Logistics: Assist with event planning processes and day-of responsibilities including scheduling and approvals, room reservations, building security planning, visitor wayfinding and parking, staffing, communication of calendar of events, setup, support and cleanup.

* Reception and Student Support: Collaborate with team of student workers to ensure coverage of front desk and daily tasks; provide exceptional customer service by triaging student inquiries and possessing a broad knowledge of McIntire programs and services.

* Office Communications and Marketing: Gather and disseminate information, events, and opportunities to students and other McIntire constituents.

* Data Collection and Management: Support the collection of internship and post-graduation plans from students; enter, validate, and prepare data for reporting purposes.

* Office Operations: Streamline office operations to maximize time and resources and ensure excellent customer service to all constituents.

With its outstanding professional staff, a wide range of innovative programming, and superb technological capabilities, the Student Success Center is committed to empowering students to pursue academic excellence while fostering an inclusive and collaborative community and pursue careers that best match their skills and aspirations. The Student Success Center enjoys strong support from all constituents in the McIntire community and is recognized as an industry leader for its outstanding model of service delivery, along with synergistic and enduring relationships with students, employers and alumni.

The University of Virginia is one of the highest-ranked public universities in the United States. The McIntire School of Commerce (www.commerce.virginia.edu) awards a Bachelor of Science in Commerce, and Master of Science degrees in the Management of Information Technology, Business Analytics, Commerce, Accounting, and Global Commerce. McIntire is recognized for excellence and innovation in undergraduate and graduate business education and scholarship. The McIntire School is dedicated to educating and inspiring students to become visionary leaders who shape global business with integrity, purpose, intercultural fluency, and a fundamental understanding of how commerce can contribute to the common good for all. We are committed to a policy of equal opportunity for all persons and welcome diversity in all forms.

Required Qualifications:

* Bachelor's degree and at least three years of related work experience.

* Outstanding customer service skills and a passion for student development.

* Ability to assist with occasional evening and weekend events.

* Proficiency in Microsoft Office Suite with a willingness to learn new technology platforms such as Salesforce, Handshake, 12Twenty, EMS, and Stellic.

Anticipated hiring range: $55,000 - $62,000

This is an Exempt level, benefited position. For more information on the benefits at UVA, visit hr.virginia.edu/benefits.

The selected applicant will be required to complete a background check prior to their first day of employment per university policy.

References will be completed via UVA's standardized process Skill Survey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.

Review of applicants will begin January 6, 2025 and the position will remain open until filled.

TO APPLY:

Please apply through Careers at UVA, and search for R0067964. Internal applicants must apply through their UVA Workday profile by searching 'Find Jobs' or through their Jobs Hub'. Applicants must complete an application online with the following documents:

* Cover letter to include your interest in the position and how your relevant experience pertains to this position.

* Resume or CV

* Please note that you MUST upload ALL documents into the CV/Resume box. Applications that do not contain all of the required documents will not receive full consideration. *

For questions about the application process, please contact Karon Harrington, Academic Recruiter, at [email protected] or Hiring Manager Jeannine Lawrie, Director of Operations and Data, at [email protected].

For more information about UVA and the Charlottesville community please see Charlottesville & Beyond and Embark Central Virginia.

PHYSICAL DEMANDS:

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.