Operations and Sales Associate - Maplewood : Job Details

Operations and Sales Associate - Hybrid Position

Company Overview:

Maplewood Communities is a real estate company that focus on Manufactured Housing communities throughout the Midwest and Southeast. Committed to excellence and integrity, we take pride in delivering exceptional value to our tenants and maintaining strong relationships built on trust and reliability.

Position Overview:

We are currently seeking a dedicated and proactive Operations and Sales Associate to join our close-knit team in Wisconsin. This hybrid position combines the responsibilities of sales and operations, focusing on candidates with strong sales experience and a willingness to learn our business operations. The role requires travel to the parks where we have homes for sale and occasional office presence in the La Crosse Area, WI (1-2 days per week).

Key Responsibilities:

Sales:

- Engage with customers in-person to assess their housing needs.

- Conduct home showings at various properties and communities.

- Provide detailed information on home features, community amenities, and customization options.

- Assist customers with the home-buying process, including financing and sales agreements.

- Maintain up-to-date knowledge of inventory and market trends.

- Build and maintain strong relationships with potential buyers and community residents.

- Follow up on leads and manage customer interactions using CRM software.

- Collaborate with the sales team to achieve sales targets.

- Ensure properties are well-maintained and presentable for showings.

Operations:

- Provide comprehensive administrative assistance to the operations team, including managing correspondence, scheduling appointments, and maintaining organized records.

- Assist in the management of residential and commercial properties, including coordinating tenant inquiries, overseeing maintenance requests, and ensuring properties are well-maintained and compliant with regulations.

- Support transaction processes by coordinating documentation, liaising with clients, real estate agents, and attorneys, and ensuring timely completion of all necessary paperwork.

- Assist in financial activities such as invoice processing, rent collection, expense tracking, and budget preparation, ensuring accuracy and compliance with financial policies.

- Facilitate relationships with vendors and contractors, obtaining quotes, overseeing work orders, and ensuring timely completion of projects while adhering to quality standards and budgetary constraints.

- Maintain comprehensive databases and systems to track property information, lease agreements, financial records, and other relevant data, ensuring accessibility and accuracy for informed decision-making.

- Stay informed about regulatory requirements and industry standards related to real estate operations, ensuring compliance with local, state, and federal regulations.

- Provide excellent customer service to clients, tenants, and vendors, addressing inquiries and concerns promptly and professionally to maintain positive relationships.

Qualifications:

- High school diploma or equivalent.

- Previous experience in sales or customer service.

- Strong communication and interpersonal skills.

- Ability to build and maintain relationships with customers.

- Basic understanding of financing options and sales contracts.

- Self-motivated with a strong work ethic.

- Willingness to travel to various properties for showings and meetings.

- Valid driver's license and reliable transportation.

- Previous experience in real estate operations, property management, or related roles is preferred.

- Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.

- Proficiency in Microsoft Office Suite and familiarity with property management software (e.g., Yardi, AppFolio) is advantageous.

- Detail-oriented mindset with a commitment to accuracy and quality in all work tasks.

- Ability to work independently as well as collaboratively in a team-oriented environment.

- Knowledge of the Wisconsin real estate market is a plus.

Benefits:

- Competitive compensation.

- Health, dental, and vision insurance.

- Paid time off and holidays.

- Ongoing training and professional development.

- Hybrid work environment with travel requirements.

- Performance-based monthly and annual bonus structure.

Pay Range:

• from $50,000 base pay.
• Performance-based monthly and annual bonus structure.

Schedule:

Hybrid position with travel to properties and occasional office presence in the La Crosse Area, WI (1-2 days per week).

- Full-time, Monday to Friday.

If you are a proactive and motivated individual with strong sales skills and a willingness to learn about business operations, we encourage you to apply for this exciting hybrid role.