Operations Assistant - Housing Works : Job Details

Description Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at [email protected] Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ( RWDSU ). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a CBA ) between Housing Works and the RWDSU Compensation Range: $17/hr - $18/hr commensurate with experienceOverview: The Operations Assistant (OA) ensures that all scatter site residents are housed in safe, violation free, habitable, and secure apartments. This includes, janitorial, maintenance, and/or repair activities within client apartments and/or Bailey House office locations.Responsibilities: Primary:

• Provide repair, maintenance, and janitorial services within our scatter site housing portfolio.

Secondary:

• Contributes to team effort by carrying out related results as needed and in compliance with all state and local laws, rules and regulations governing physical and building safety, craft, and codes.
• Ensure required inspections: initial move in, bi-annual and move out are conducted and documented as required to ensure the basic health and safety standards are being met.
• Conduct periodic facility walk-throughs.
• Ensuring apartment availability to clients by carrying out the turnover and preparation of apartments and the moving in of residents within thirty days as per the agency's contractual commitment.
• Provide timely and appropriate updates to your supervisor on maintenance work orders and barriers to completion.
• OA must be prepared to complete work timely (i.e., have appropriate tools and/or equipment).
• Obtain client signature after work orders are completed.
• Notify supervisor of incomplete work order before ending workday.
• Provide assistance to all areas of the agency as requested and needed.
• Drive agency vehicle safely and in compliance with all state rules and regulations.
• OA may assist Development department by driving to pick-up donations.
• Donated items may require lifting and carrying; thus, a support belt should be worn.
• Assist in the purchasing of unit furnishings and supplies, building equipment, and materials as needed.
• The incumbent is expected to understand and take part in non-client activities such as typing, inputting data, emailing, faxing, copying.
• Follows agency policies and procedures (For example, arrive to work on time, maintain consistent attendance and a 35-hour work week).
• Hours of shift may vary and require working overtime, weekends, and holidays.
• Attend and take part in weekly supervision regularly, program meetings, and agency and/or funder trainings.

Minimum Requirements

• At minimum, GED and 1 - 2 years of experience working with scattered site housing program.
• Able to perform tasks with minimal supervision.
• Must have a valid driver's license and have a clean driving record.
• General knowledge of trade skills such as general carpentry, plumbing, electrical work, heating systems, painting, carpentry, and household repairs etc.
• Excellent organizational, filing and record keeping skills.
• Able to communicate verbally and in writing effectively.
• Sound judgments and decisions making ability and to deescalate situations as they arise.
• Proficient in use of computers and with MS Word, MS Excel, MS Access and ability to use effectively software and hardware such as smart phone.
• Should have an operating knowledge and understanding of NYC rental markets and trends.
• Ability to travel to appointments for job related business such as locating apartments and meeting with superintendents, landlords and/or brokers.
• Bilingual (English and Spanish) helpful.
• Able to work with culturally diverse individuals and those who are living with chronic illnesses such as HIV and AIDS, food insecurity, chronic homelessness and incarceration, mental illness and substance use.