OPERATIONS ASSISTANT - TRAVEL COORDINATOR - WAC Travel : Job Details

If you are an organized go-getter with an eye for detail, you might be the person we are looking for! We are a luxury travel company offering tailor-made trips to Italy, Greece and other locations within Europe. We aim to give each client the trip of a lifetime by connecting them to our handpicked network of hotels, drivers, and guides.

Role:

Booking Agent

Description:

Working directly with all other teams in our company, the booking agent is responsible for making our clients itineraries a reality. In this role you will receive a detailed outline of a clients journey, book every aspect of their trip, communicate exceptionally with all involved parties, and finally provide a comprehensive and well-documented handoff to our Final Pack team. If you are an organized team-player who thrives on collaboration and getting the details just right - we highly encourage you to apply for this position!

Responsibilities:

• Booking all aspects of a clients trip, including but not limited to: flights, hotels, trains, transfers, tours, ferries, etc
• Reservations
• Documentation
• Budget Management
• Destination Knowledge
• Problem Resolution
• Client Support
• Quality Control
• Data Management
• Team Support

Qualifications:

• Bachelors Degree Hospitality, Tourism, or related field preferred
• Acute attention to detail and organizational expertise
• Excellent communication, collaboration and team-working skills
• Ability to work independently and manage multiple projects simultaneously
• Advanced problem-solving and analytical skills
• Proficiency in Mac/Apple OS, Microsoft Office Suite, Google Suite, communication softwares, and various CRMs

Benefits:

• 10 paid vacation days annually
• 10 paid sick days per year
• Healthcare stipend
• Annual paid familiarization trip to Europe
• 401K

Schedule:

• Remote
• 9am-5pm EST
• Monday-Friday

Please provide a resume showing relevant experience and include a cover letter with a detailed list of locations you have visited with dates, highlighting those trips which you have planned yourself.