Operations Associate - NBT Bank : Job Details

Pay Range: $16.00 - $19.71

Responsible for performing various duties related to the Operations area. Functions to include but not limited to answering internal and external customer questions, performing account maintenance and verification, reconciling the payment of monies to outside agencies, processing complex transactions, ensuring compliance with regulations, resolving exception issues and understanding double entry bookkeeping as it relates to daily production work.

Education and Experience:

* High School Diploma or

* GED/Equivalent Experience

Skills and Abilities:

* Customer service skills.

* Data entry skills helpful but not required.

* Basic accounting skills helpful but not required.

* PC skills in a Windows environment.

Tasks Performed:

* 60% Process monetary/non-monetary transactions; perform data input functions; perform verification of data; perform scanning and indexing; reconcile assigned accounts; resolve exception issues; perform research; accurately and efficiently as assigned.

* 10% Ensures that all security measures, procedures, and controls are adhered to.

* 10% Respond to internal and external customer inquiries.

* 10% Uphold service level standards under normal conditions.

* 5% Develop procedures in conjunction with the supervisor and train new employees.

* 5% Other duties as assigned.

Physical Requirements:

* Communicate effectively with internal and/or external customers

* Stationary 75% of time or greater

* Move Objects to Maximum 10 lbs

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.