Operations Bureau Chief - State of Idaho : Job Details

Description

State of Idaho Division of Human Resources

Applications will be accepted through 4:59 PM MST on the posting end date.

The Idaho Division of Human Resources (DHR) is seeking an Operations Bureau Chief. This announcement will be used to fill a classified position located at DHR Central Office in Boise, ID.

Summary:

To manage bureau staff and operations including planning, organizing, staffing, and directing all related activities and systems; complete special projects; perform related work.

Job Responsibilities:

* Establishes and maintains bureau goals, priorities, policies, and procedures

* Hires, supervises, and trains staff and evaluates performance

* Provides and directs work assignments and ensures compliance with required federal, state and local standards

* Plans, organizes, staffs, directs, and controls bureau programs and operations that include personnel, training and development, public information, and general services

* Develops, recommends, and manages budget

* Defines and delegates authority to staff for program and section activities

* Reviews and monitors systems and develops strategies for improved performance, modification, or integration

* Recommends policy, program, and operational changes

* Acts as liaison with elected, appointed, federal, state, and public officials regarding operations and administration

* Represents the bureau at public meetings and conferences

* Prepares reports and correspondence for the bureau and outside clients

* Resolves client complaints and addresses inquiries from elected officials

* Manage bureau response to complaints, inquiries, and requests for technical assistance and information from licensees and the public

Minimum Qualifications:

Experience:

* Managing staff and programs

* Administering policies and procedures

* Assessing program/project outcomes

* Interpreting and applying federal and state laws, regulations and/or directives

* Preparing and presenting oral presentations to executives or governing boards

* Writing business documents and reports

MQ Specialties:

Considerable knowledge of:

* Implementing organizational change

Good knowledge of:

* Management practices

Benefits:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

* One of the top 5 retirement systems in the Nation (PERSI) that offers a defined lifetime benefit at retirement

* 2 voluntary supplemental retirement plans including both pre-tax and Roth options

* Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax

* 11 paid holidays

* Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)

* Life insurance for self, spouse, and children

* Additional perks and discounts available through medical provider

* Public Service Loan Forgiveness (PSLF) Eligibility

* Employee assistance program

Additional information related to benefits and/or State programs can be found here:

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) ###-#### (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.