Operations Control Associate - TD Bank : Job Details

Work Location :

United States of America

Hours:

40

Line of Business:

TD Securities

Pay Detail:

$60,000 - $120,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role

Job Description:

We are looking for an Operations Control Associate to join our buy in/reg sho (regulation of short sales) team based in Lake Mary, Florida or New York City. The job will be hybrid.

The team is looking for a subject matter expert in the entire lifecycle of all Buy-Ins and REG SHO 204 processes with a strong knowledge of associated rules and regulations. This person should also have in depth knowledge of the DTCC platform, experience with Smart Tracks Buy-In processing, and CNS coverage.

Responsibilities will include:

• REG SHO 204 Buy-In Obligation for long and short positions

• Notifying Securities Finance of short coverage to avoid risk exposer and potential penalties

• Maintain and monitor high volume fail to receive aged items and deficit requirements

• Manage day-to-day activities by interacting with internal and external counterparts

• Arrange pair offs, frozen letter movements, or round robins with contra brokers

• FINRA firm extensions

Preferred Qualifications:

• Bachelor's degree and a minimum of 10 years' experience.

• Strong organizational skills and the ability to work well under pressure in a fast-paced environment; must be able to manage tight deadlines and situations where conflicting priorities arise on a daily basis.

• High Computer literacy IQ

• Client service oriented with excellent written and verbal communication skills.

• Must have strong attention to detail and Microsoft Excel skills

• Strong team player approach

• Self-motivated with an active approach to problem solving.

• Knowledge of Broadridge BPS systems is a strong plus

The Operations Analyst/Specialist II TDS coordinates and executes projects primarily focused on the continuous improvement of Operations and/or the attainment of organizational objectives. The Operations Analyst/Specialist II TDS assists Operations management in identifying opportunities for process improvements, analyzes options (including software, workflow changes, training needs, and procedure modification), and presents recommendations and implements change.

Depth & Scope:

• Performs more complex operational analysis within the Loss Analytics department

• Works independently and works with the Management team in making decisions on policy and procedure changes

• Develops recommendation and coordinates the implementation of new procedures

• Disseminates analyzed findings and makes recommendations to Management pertaining to system configurations and/or process changes

• Manages through to completion on assigned projects including identifying project requirements, gathering information, developing an approach, executing the project and ensuring communication occurs across functional areas

• Projects could involve standardization, conversion, productivity, service quality or other strategic issues or documentation related to these areas

• Leads capacity analysis for Fraud software to determine appropriate staffing levels

• Collects and analyzes pertinent information and data pertaining to fraud committed against TD Bank

• Conducts detailed statistical analysis involving fraud loss and check card data and correlate to Fraud Management applications/processes to determine department effectiveness

• Completes ad-hoc reporting and analysis requests from Management including data collection

• Considered a subject matter expert for Operations processes and acts as a resource for resolving technical or operational issues

• Conducts capacity analysis for Fraud software to determine appropriate staffing levels

• Identifies opportunities and presents solutions for process improvements, including streamlining functions, resolving processing problems and improving service quality

• Develops solutions in conjunction with work teams and management and then coordinates implementation

Experience:

• Bachelor's degree, or specialized training / equivalent work experience

• 5+ years related experience

• Successful project management skills and ability to work independently

• Proven ability to relate technical solutions to operational issues

• Proven verbal and written communication skills

• Excellent in operating computer applications with specific focus on data retrieval and research including CMOD

• Solid understanding of data analysis techniques and methodology

• Proficient in Monarch, Access and Excel, proven knowledge of PowerPoint and Word

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.