Operations Coordinator - Groups - Recover Together : Job Details

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Maintain a professional and organized office appearance. Welcome all visitors and members entering the office. Deliver outstanding customer service to members, visitors, and community stakeholders through in-person interactions, phone calls, or video conferencing. Supports members of the care team with engaging members in services Troubleshoot member issues related to their treatment, including but not limited to scheduling, pharmacy concerns, prescription issues, care coordination. Act within the scope of authority granted, ensuring adherence to regulatory requirements and professional standards. Manage office phone calls, respond to member texts and voicemails, and address emails promptly. Assist counselors in managing member flow during in-person or virtual group meetings, including check-in/out, payment collection, and collection/interpretation of drug screens. Conduc...Operations Coordinator, Operations, Coordinator, Processing, Manufacturing