Operations Coordinator - South Shore Roofing : Job Details

About Us

For almost 10 years, South Shore Roofing has been known to provide the most reputable roofing experience for homeowners. We have set the industry standard for the highest quality work combined with exceptional customer service. With over 550+ 5 Star Google Reviews – our homeowners agree. Our well deserved reputation has been earned through a daily, weekly, monthly and yearly pursuit of our company goal. Which has, is and will continue to be creating extraordinary customer experiences and final product excitement and satisfaction through personal authenticity, a positive problem solving mindset, a passion and drive for excellence, willingness to take accountability and honest transparency. If you want to work with a team of no-excuses, goal driven, positive, excited and passionate high performers who are and continually strive to stay the best in their field…then South Shore is for you.

The Position

South Shore Roofing is looking for TWO determined and intelligent administrative staff members to work hand in hand with our owner and operations manager. This position has the option to work at our physical office full-time, OR remote. Some tasks require office visits. This role will help us run a tight ship by using checklists, written processes, and task management apps with priority levels and deadlines. The kind of person that will thrive in this will learn fast, have an extreme attention to detail, speed, A1 computer skill, and multitasking abilities. We will support you with a positive solution-oriented mindset from us and team communication.

Potential Responsibilities

IN-OFFICE

• Company Equipment, Apparel, and Vehicles Maintenance, Inventory, and Inspections
• Office Organization and Supply Management - Sales Folders and Documents, Cleaning, Storage, & Lawn Management

REMOTE OR IN-OFFICE

• Receptionist Phone System + Appointment / Calendar Management
• Report Data Entry + Turning In Reports to Owner
• On-Demand Tasks organized in a Task Management app with priorities and deadlines
• Research
• Finding Contractors
• Finding Suppliers for Products and Materials
• Talking to Customers for Overflow Customer Service Demands
• Processing Applicants and Interviewing Candidates Remote
• Office or Home Product Ordering and Research
• Home To-Do Tasks - Schedule Management of Cleaners, Lawncare, Home Improvement
• Vendor Follow Up On Invoices Due
• Customer Invoicing and Accounts Receivables - A/R (As Needed)
• Subcontractor Invoice Auditing (As Needed)
• Production Material Inventory Ordering + Arranging Delivery Times / Dates to Office Warehouse Space
• Production Post-Job Expense Auditing
• Quickbooks Data Entry (As Needed) and Auditing Expenses + Register
• Onboarding and Offboarding Employees - Paperwork + Equipment Issuing
• Warranty Issuing and Thank You Card Hand-Writing
• Licenses and Tag Renewals for Vehicles + Business
• Job Warranty and Rebate Data Entry (As Needed)
• Building Permits and HOA Approvals (As Needed)

Requirements

• Operations, office, or project management background for 2+ years using computers all day
• Fast typer 70+ WPM and fast & accurate computer speed
• High attention-to-detail -- near-zero mistakes. Visual acuity and speed is at the highest level
• Writing skills, grammar, spelling top-notch.
• Able to solve problems with smart solutions and initiative.
• Job background has been high-speed work culture - juggling complex tasks all day - have a real sense of urgency.
• Excellent interpersonal skills with the ability to handle challenging conversations with clients when handling collections and problems.
• Strong organizational and time management skills with the ability to work without distraction and autonomously
• Ability to manage multiple priorities efficiently aka multitasking
• Ability to run the show in a fast paced environment where job duties can change depending on the needs of the company
• Great ability to handle stress - emotionally sound and resilient

Pay and Benefits

$65,000 Yearly Salary

• Company MacBook Air with 2K Dual Monitor (If Needed)
• Company Gas Card / Credit Card / Truck for Any In-Town Errand Running
• W2 Weekly Pay via Direct Deposit