Operations Coordinator (Returns) - 1st shift (Mon.-Thurs., 5:00 am - 3:30 pm) - Kenco Group : Job Details

About the PositionThe Operations Coordinator (Returns) is responsible for ensuring returned product is processed per customer needs, tracking and tracing loads (via email & WMS), entering shipment status notes in the WMS and other assigned tasks.Functions

• Process returns in a timely and accurate manner
• Inspect returned product according to quality standards
• Handle incoming communications from customers and site leadership
• Address customer concerns regarding return-related issues
• Work closely with warehouse associates, Quality and Inventory teams to ensure returned product is handle properly
• Other duties as assigned

Qualifications

• 1 year of experience in logistics is preferred, but not required
• Strong PC skills and experience with all Microsoft Office applications
• Excellent communications with proven ability to follow up on issues
• Ability to work in a rapidly changing business environment

Competencies

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

Travel Requirements

• This position is expected to travel approximately 5% or less.

• A passport is not required.

For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)