Operations Coordinator - Supply Chain - ASR Group/Domino Sugar : Job Details

ASR Group is the world's largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In Europe, the company owns and operates sugar refineries in England and Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company's brand portfolio includes the leading brands Domino, C&H, Redpath, Tate & Lyle, Lyle's and Sidul.

OVERVIEW

Provide support in managing 3PP contracts for the North American supply chain team. Manage invoices received from third-party providers (3PPs), including auditing for accuracy and coding for payment. Lead continuous improvement efforts for invoice automation initiatives, both validation and payment. Manage 3PP performance through reporting, communication and feedback, while maintaining budget controls. Involvement and coordination across areas of presentation development, project management, and vendor management. Works with internal and external groups to accomplish goals.

DETAILED ROLES & RESPONSIBILITIES

+ Responsible for auditing all 3PP invoices prior to coding them for payment. This includes verifying the accuracy of the rates and the validity of the invoice.

+ Ensure timely and accurate payment of all 3PP invoices.

+ Reporting to management of weekly productivity at major 3PP sites, as well as space utilization along with other dashboard metrics. This will eventually include managing 3PP scorecards.

+ Develop performance standards, standard operating procedures, training and KPIs to ensure consistency in performance across the 3PP network.

+ Develop strong working relationships with 3PP providers.

+ Lead continuous improvement projects, including a methodology to validate pallet counts at month end for storage invoices and validating assessorial charges.

+ Manage budgets and agreements for the third-party providers.

+ Email management Daily/Weekly

+ Emails related to invoices or reports

+ Emails sent to 3PPs from the Quality group regarding audit scheduling, complaints, or reports

+ Directing requests that should be handled by the Distribution Team, to the correct members of that team

+ Handle requests for capability information and for cost estimates for specific projects or volume for 3PPs.

+ Assistance with managing 3PP transitions, closings or openings.

+ Participate in weekly and monthly operating reviews related to 3PP operations.

+ Handle Quality concerns and stay on top of the situation with the 3PP(s) involved.

+ Monitor product rotation and drive corrective actions.

WORK EXPERIENCE

+ 3 - 5 years of contract documentation management work experience in a manufacturing / distribution or related business environment

+ Strong understanding of financial concepts related to project evaluation, budget plans, financial forecasting, return on investment, and cost accounting

+ Must have an understanding of 3PP relationships and operations

+ Proficient in MS Office Suite

+ Excellent analytical competency with strong quantitative analysis skills, capable of data mining / data gathering

+ Excellent written and verbal communication skills

+ Excellent interpersonal relationship skills focusing on teamwork and collaboration within all levels of the business

+ Experience implementing continuous improvement programs

+ Inventory control management

+ Workflow and process driven

+ Ability to develop, implement, and manage KPIs

EDUCATION REQUIREMENTS

+ Bachelor's degree required, preferably in Business, Supply Chain, Engineering or related field

+ Previous experience using SAP is preferred

+ P&L management experience, including accounts payable

TRAVEL: About once per quarter within US to visit 3PP sites

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

Core Competencies:

+ Analytical Thinking & Decision Making - Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.

+ Business & Financial Acumen - Demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of our organization; interpreting and applying understanding of key financial indicators to make better corporate decisions.

+ Effective Communication - Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience.

+ Customer Orientation - Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs. Assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.

+ Establishes Trust - Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming and vulnerable.

+ Problem-Solving - Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.

+ Results Orientation & Accountability - Takes accountability, identifies, executes and drives actions to consistently achieve desired results.

+ Teamwork & Collaboration - Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others.

Individual Contributor:

+ Adaptability/Flexibility - Maintaining effectiveness in varying environments and with different tasks, responsibilities and people.

+ Continuous Improvement - Establishes methods and utilizes specialized techniques to monitor and improve performance of systems and processes.

+ Self-Development - Seeks feedback on one's strengths and weaknesses and initiates activities to increase or enhance their knowledge, skills, and proficiency in order to perform more effectively or enhance their career.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.