Operations Director - BJC HealthCare : Job Details

Additional Information About the Role Director of Operations and Support Services for Memorial Hospital Belleville/Memorial Hospital Shiloh Overview Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet®-recognized organization for nursing excellence by the American Nurses Credentialing Center. Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care. The Administration Department at Memorial Hopsital provides strategic direction and support to all hospital team members in support of our mission to provide exceptional care and compassionate service. Preferred Qualifications Role Purpose Develops and executes departmental strategies and guides departmental and organizational transformations needed to reach financial, service, leadership, regulatory and community objectives. Selects, directs and develops staff. Represents hospital, service organization or department(s) to external authorities and constituencies. The position has responsibility for Environmental Services (EVS), Dietary, Respiratory Therapy, Therapy & Wellness (Rehab), Wound, Education, including Student Program, Risk, Quality, Safety, Occupational Health, Infection and Prevention and Performance Improvement, Facilities Management, Public Safety, Medical Staff, and Ambassadors. In addition to those direct responsibilities, the position also has oversight for local supply chain and marketing and communications. Responsibilities Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership. Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals. Responsible for leading major planning projects including strategic planning & clinical service lines planning. Develops & executes departmental strategies & guides departmental & organizational transformations needed to reach financial, service, leadership, regulatory & community objectives. Partners with legal counsel and internal audit to discuss BJC initiatives and oversee regulatory compliance monitoring. Coordinates with BJC Shared Services in planning, developing, implementing & measuring public relations & marketing programs for the hospital to accomplish their strategic goals. Directs and oversees overall operations of building services, plant operations, food and nutrition, environmental services, therapy and wellness and management of fundraising council. Minimum Requirements Education Bachelor's Degree - Business/HC Admin Experience 10+ years Supervisor Experience 5-10 years Preferred Requirements Education Master's Degree Supervisor Experience 10+ years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Pension Plan*/403(b) Plan funded by BJC 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to www.bjctotalrewards.com/Benefits *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer