Operations Maintenance Technician - Greenspark Solar : Job Details

Join one of Rochester's Top Workplaces! We would love to welcome you to the team!Our Mission: Loyal to People. Loyal to Planet. GreenSpark Solar creates fiercely local, cost-effective, clean energy options in the Greater Rochester Community. We feel a huge responsibility to succeed at GreenSpark. As a B Corporation, success is directly tied to honoring our triple bottom line of commitments to people (our employees and their families, our Customers and residents of the communities where we do business), planet (our local and the broader global environment) and profits (providing capital to grow, revenue to share among our employees, and a return to our investors). This is important work, and we have fun doing it. Our values are reflected in our workplace - our office is directly powered by onsite wind turbines and solar panels, our fleet includes all-electric and hybrid vehicles, dogs roam the office, and we strive to be an unabashedly inclusive, diverse workplace.Our Core ValuesFind JoyKeep it RealWork TogetherBelieve in PeopleBe a LeaderGreenSpark Solar is looking for an experienced Operations and Maintenance Technician (O&M Technician) to join our team! In this advanced field role, you'll be responsible for monitoring, troubleshooting, and supporting our residential and commercial renewable energy systems. This is a hands-on position that involves working in various environmental conditions-it's not a desk job. You'll be expected to diagnose and resolve technical issues independently and collaboratively, while also managing customer interactions with professionalism and efficiency. You will work closely with our field crew to ensure optimal system performance, adhering to the highest safety and operational standards. Essential Job Functions & Key Responsibilities:

• On-Site Maintenance & Repair: Perform maintenance, service, troubleshooting, and repair of solar photovoltaic systems and ancillary equipment (e.g., batteries, monitoring systems, EV chargers).
• Record Keeping: Update internal service records and gather information for warranty claims.
• Customer Communication: Clearly communicate issues and resolutions to customers, office staff, and the operations team.
• Safety & Equipment Management: Adhere to safety policies, maintain tools, meters, truck stock, and spare parts inventory.
• Training & Reporting: Attend training sessions and create reports on system operability and major issues.

Education & Qualifications:

• Certifications: NABCEP Certified Installation Professional.
• Experience: 2+ years in photovoltaic (PV) maintenance, including PV DC operations, AC medium voltage systems, and network communications.
• Technical Skills: Proficient with SCADA, DAS, UPS systems, and testing equipment (e.g., thermographic inspection, IV curve tracing, meggers).
• Knowledge: Familiarity with National Electrical Code, industry design/construction practices, and ability to read electrical diagrams and schematics.
• Software: Proficient with MS Office Suite.
• Other: Valid Driver's License, OSHA 10 HR Training, NFPA 70E Standard for Electrical Safety, and exceptional customer service skills.

Work Environment & Travel Requirements:

• Field Work: Perform duties in various environmental conditions and heights.
• Physical Demands: Ability to sit, stand, stoop, kneel, or walk for 8-10 hours a day; lift, push, or pull up to 50 pounds occasionally.
• Travel: Ability to travel, including overnight trips, and work on-call during off-hours and weekends. This role may include a company vehicle.

Perks & Benefits:

• Competitive Salary: Annual salary range of $43,000-$53,000.
• Pay Schedule: Weekly pay.
• Performance Bonus: Quarterly bonus potential based on company performance.
• 401(k) Plan: Profit-sharing plan to help you save for retirement.
• Medical & Dental Insurance: Comprehensive coverage with GreenSpark covering 75% of health insurance premiums, deductibles, and dental premiums for employees and their families.
• Paid Time Off:
  • Vacation: Three weeks (120 hours) of vacation time, plus flexible paid time off (PTO) after the first year.
  • Sick Leave: 12 days (96 hours) of paid sick leave.
  • Company Closures: Eight paid company-wide closure days.
  • Wellness Week: Enjoy a paid collective week off for the entire company.
• Equipment Provision: Necessary tools, gear, and personal protective equipment (PPE) provided.
• Professional Growth: Opportunities for training and development programs.
• Team Building: Annual company retreat to enhance team cohesion and culture.
• Employee Support: Access to Employee Assistance Program (EAP) for confidential support and counseling services.
• Pet-Friendly Environment: Enjoy a work environment where pets are welcome.

If you have roofing, electrical, and/or solar experience and want to work at an amazing company then apply today!GreenSpark Solar is an equal opportunity employer committed to diversity in the workplace. We do not tolerate harassment or discrimination of any kind and seek to remove barriers and increase opportunities, access, and advancement for all people. Do not let historical barriers prevent you from jumping on this life-changing opportunity - reach out and ask questions if you have them - we are here!