Operations Manager - Crisis and Transportation - Kansas City Behavioral Health : Job Details

DescriptionBehavioral Health AlliesOUR MISSION...To create meaningful changes in the lives of individuals with disabilities and their families through the use of evidence based practices and dedicated service providers.Behavioral Health Allies provide services to individuals with a variety of disabilities varying from 18 months through adulthood. We address the needs of families, schools and agencies by conducting assessments, developing and providing intervention as well as training, while utilizing the principles of Applied Behavior Analysis and Positive Behavioral Intervention & Supports.Why Choose BHA?* Employee-centric culture that prioritizes the well-being and development of its employees* Comprehensive training and support* Focus on collaboration and teamwork* Commitment to growth and opportunities for advancement* Competitive salary and benefits* Meaningful service and advocacy work with regional leader in behavioral healthPOSITION SUMMARYThe Academy Operations Manager with an emphasis on Crisis and Transportation will be accountable for overseeing the day-to-day operations of BHA Academy to ensure the school and school transportation divisions operate efficiently, safely, and effectively by providing direction, coordination, implementation, execution, and expectations set forth by the Director.The Operations Manager is responsible for ensuring the safety and oversight of student crises and ensuring compliance with restraint and seclusion guidelines. The Operations Manager is responsible for the operational management of transportation services and vehicles within the Community Living division.They are responsible for the supervision and direction of crisis and transportation services provided in the academy to ensure compliance with policies, procedures, and standards of quality that have been established by the organization and relevant regulatory bodies.The Operations Manager with an emphasis on crisis and transportation is responsible for managing and overseeing the day-to-day operational aspects of crisis and transportation, including but not limited to: safety, compliance protocols, HR practices, employee relations, new hire onboarding, training, fleet management, route efficiencies, etc.FULL-TIME BENEFITS* Medical/Dental/Vision* OnDemand Pay (get your pay when you need it)* Health Savings Account (HSA)/Flexible Spending Account (FSA)* Short/Long Term Disability* 401K matching* Additional $100 wellness benefit on top of your regular pay after 90 days!* Referral bonus and more!RequirementsQUALIFICATIONS: Education: Bachelor's Degree in Educational or Organizational Leadership, Business Management or a related field is required. Experience: A minimum of 5 years of management experience is preferred or other combination of experience is required to conduct key responsibilities.POSITION RESPONSIBILITIES:* Communicate and coordinate with the Director of Educational Services regularly to ensure that the company mission and procedures are embraced, and quality of service is ensured.2. Oversees the day-to-day operational aspects of crisis support at BHA Academy, including but not limited to: staffing, scheduling, training, services, intake, etc.* Supervise and oversee the Transportation Coordinator to ensure all routes are safe, efficient, and meet expectations.* Supervise and oversee the Fleet Manager, ensuring the fleet meets company standards and the maintenance and safety of all vehicles are maintained.* Regularly review and audit safe driving measures.* Will ensure that all vehicles have current state registration and insurance coverage.* Ensure protection and management of company assets.* Determine the need for additional company assets and timelines associated with the purchase.* Supervises and collaborates with the transportation team providing leadership, training, and retention of drivers/aides.* Supervises and collaborates with the crisis support team, providing direction, training, time management, and retention.9. Ensures that all aspects of crisis intervention follow and meet state and PCMA compliance guidelines and best practices.10. Maintains PCMA trainer status, providing training as needed to employees and evaluating and participating in the review of physical intervention as necessary.11. Develop and maintain a tracking and reporting system for the use of physical intervention and seclusion.12. Obtain medication certification to be able to administer medication to clients as needed.13. Collaborate with the Academy Leadership Team through regular meetings to ensure operations quality, and safety, and solve problems.14. Oversee and support non-exempt employee performance, attendance, and behavioral concerns and documentation up to and including termination with the BHA Academy Leadership Team and ensure needed documentation is submitted to HR.15. Monitors weekly payroll for accuracy; approving PTO and monitoring overtime in preparation for timely submission to HR. Addresses payroll concerns with employees and provides the Director with a summary for review.16. Provide oversight of processes to ensure the health and safety of individuals served.TRAINING AND DEVELOPMENT* Required company training* Training deemed necessary by the supervisor