Operations Manager - Sprague Pest Solutions : Job Details

Service Center Operations Manager

Being an Operations Manager for Sprague Pest Solutions means reinforcing Sprague's commitment to uncompromising service and upholding the values of consistency, accountability, respect, and teamwork. Operations Managers supervise service technicians and support sales personnel to achieve performance, quality, and growth goals. The Operations Manager trains, coaches, and develops technicians to deliver highest quality pest management service to clients.

What you'll do:

• Train technicians to locate, identify, destroy, control, and repel pests
• Review routing and scheduling for improvements to efficiency
• Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken
• Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service
• Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work
• This position will support the greater Tri-Cities WA market

What we do at Sprague:

Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

Compensation details: 28-33 Hourly Wage

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