Operations Manager - D&H Distributing : Job Details

We are looking for an Operations Manager to support the inbound function at our distribution facility in Newnan, Georgia. The ideal candidate will have strong leadership and communication skills. They will be able to work with and motivate their team to meet operational and financial goals in the logistics industry

About the Company: We are an over 105-year-old, growing electronics and technology company based in Harrisburg, PA. We offer an employee stock ownership plan, competitive pay, an excellent benefits package, and paid time off to volunteer in the community. D&H was voted one of PA's Best Places to Work for in 2024 (CPBJ) five Years in a row! As well as being PA's fourth largest private employer (Forbes).

• Our employee co-owners empower us and provide the industry's best service. We also promote a collaborative culture.
• We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
• We offer a comprehensive benefits package including an Employee Stock Ownership Plan (ESOP), Paid Time Off, Medical, Prescription, Dental and Vision benefits, Gym Reimbursement, Tuition Assistance, and more.

About the Role:

The Inbound Manager provides leadership, management, and effective communication to both customers and co-owners while meeting operational and financial goals. The successful person will be able to drive operational performance at the site level, focusing on productivity, quality, and cost metrics.

They will do this while maintaining the receiving, warehousing, and distribution operations with established policies, practices, and procedures. Those same policies and procedures need to be reviewed from a continuous improvement lens – and the Inbound Manager should champion any improvements. We value a diverse culture at D&H and the successful individual should be able to interact and build strong relationships with internal and external customers. Our leaders drive our culture, and this leader will need to demonstrate servant leadership that encourages change and creative problem-solving.

Other Key Responsibilities:

• Monitor security procedures and protocols.
• Controls inventory accuracy, reconciling with WMS.
• Completes warehouse operational requirements by scheduling and assigning employees and following up on work results.
• Manages warehouse staff by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
• Conduct ongoing self-audits of location processes and individual accountabilities.
• Ability to work well in a fast-paced and high-intensity environment with zero failure philosophy on deadlines.
• Excellent communication and analytical skills.

Required Qualifications:

• A minimum of 3-4 years of inbound management experience
• Proven track record of the ability to mentor and develop supervisors.
• Safety Management Experience
• Inventory Control knowledge.
• Analytical reporting skills
• Knowledge of WMS systems
• Knowledge of Labor Management System
• Knowledge of 5S
• Ability to effectively manage changing and sometimes spiking volumes