Operations Manager - AB Ludvig Svensson : Job Details

Our client, Ludvig Svensson, is seeking a driven Operations Manager to support their growth in the US market. Ludvig Svensson is the pioneer and world leader in climate control and energy-efficient textile solutions for the horticulture industry, with a legacy deeply rooted in Swedish craftsmanship and boasting over 130 years of ground-breaking innovation. Their solutions create a better climate for people and plants using less energy, water, and chemicals. Backed by continuous investments in R&D and a deep understanding of professional greenhouse cultivation, their solutions are meticulously crafted through ongoing technological advancements, material enhancements, and sustainable processes deployed worldwide. For more info and inspiration, visit ludvigsvensson.com

About the Position

As Operations Manager, you will oversee and coordinate the daily operations in Ludvig Svensson's US (LSUS) Warehouse, Production, and Customer Service. The ideal candidate thrives in a fast-paced, family-oriented business culture that values honesty, innovation, and a down-to-earth mindset. We're looking for someone with a proven track record in operations and supply chain management, capable of building long-lasting relationships across teams and within the organization and group. To be successful in this role, you should be a team player with a hands-on approach and an entrepreneurial spirit. This position is based at Ludvig Svensson's US HQ in Charlotte, NC, and reports directly to the General Manager. Occasional travel to Europe is to be expected. Your main responsibilities include:

• Lead, manage, plan, and execute the daily operations in LSUS Warehouse, Production, and Customer Service
• Ensure timely customer deliveries and cost-efficient production through production planning and maintenance of master data
• Manage, recruit, and develop the Supply Chain team to meet current and future needs in line with Svensson's policies, strategies, and targets
• Maintain alignment with global and regional transportation and customs regulations. Implement updates as needed to ensure compliance and enable intercompany transport
• Uphold high standards of safety, quality, and operational compliance. Manage certifications, address quality deviations, and lead efforts in health and safety
• Supervise the maintenance of facilities, equipment, and production systems. Develop and implement maintenance schedules that adhere to group policies
• Drive resolution of issues and process improvements. Develop and implement policies to optimize operations and enhance efficiency
• Serve as the primary support for production, warehousing, and customer service systems, and address local user needs
• Contribute to the Global Supply Chain Management team to integrate regional operations with broader organizational goals
• Manage local purchasing activities, to ensure accurate purchase orders and support global procurement efforts through supplier evaluations and risk assessments
• Optimize stock accuracy and inventory processes Lead initiatives to improve supply chain efficiency, focus on customer needs, and align regional projects with group objectives. Monitor KPIs and drive actionable improvements
• Promote collaboration with other BUs across the Svensson Group to foster a cohesive and unified approach to operations
• Guide employees and processes to achieve supply chain targets

What We Expect From You

Your Work Experience, Education & Skills

• Bachelor's degree in Operations Management, Supply Chain Management, or a related field
• Min. 3-5 years of hands-on operations and warehouse management experience
• Proven experience in supply chain management, including forecasting
• Strong knowledge of Lean manufacturing, warehousing, production, production planning, and workplace safety. Six Sigma is a plus
• Comprehensive understanding of finance and budgeting principles, including P&L, sales, and R&D processes
• Exceptional interpersonal skills with the ability to build relationships across teams
• Demonstrated ability to develop people in alignment with strategic goals and future business needs, with a proven track record of motivating teams to achieve and exceed targets
• Skilled in data-driven decision-making that drives profitable growth and aligns with strategic objectives
• Proficient in Microsoft Office 365 Suite and business software, including ERP and CRM (Salesforce)
• Outstanding English communication skills, both verbal and written, along with problem-solving abilities
• Experience within an international matrix organization is a big plus
• High integrity, accuracy, and technical aptitude
• Proficiency in Spanish or Dutch is a plus

What We Offer is More than Just a Job….

• An excellent team-focused work environment with huge visibility for your efforts
• An opportunity to be a part of a truly innovative and leading international company focused on sustainable solutions and practices
• Competitive compensation package and benefits