Operations Manager - Pet Food Experts : Job Details

DescriptionJoin the Pack at Pet Food Experts!With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. At Pet Food Experts (PFX), we do more than distribute the best pet products-we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community.And now, with unprecedented growth and an expanded national footprint, we're stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry. If you're an animal lover with a heart for independent businesses and a drive for excellence, we want you on our team!The Operations Manager is responsible for supporting all aspects of the Distribution Center with a focus on Outbound Operations. This leader will accept and embrace the responsibilities of building and retaining a highly skilled, motivated and diverse team to deliver business, people and community results in a rapidly changing supply chain environment.Schedule: Monday-Friday, 2nd shift, 12:00pm start timeWhat you'll be doing:Operational Performance:* Oversee outbound operations, ensuring efficiency, accuracy, and productivity.* Develop and implement strategies to improve KPIs such as picking productivity, selection accuracy, load quality, and cost per unit.* Collaborate across departments (Inbound, Transportation, Customer Service) to ensure smooth workflow.* Maintain inventory accuracy and drive continuous improvement initiatives.Safety & Sanitation:* Champion a safety-first culture and enforce all safety regulations.* Conduct safety inspections, provide training, and implement corrective actions.* Ensure cleanliness and compliance with regulatory requirements.Associate Development & Engagement:* Lead, coach, and develop Supervisors and Associates.* Conduct performance reviews and identify training needs.* Promote engagement initiatives and foster a collaborative work environment.Budget Management:* Develop and manage the outbound operations budget.* Monitor expenses and identify cost-saving opportunities.Additional Duties:* Support strategic projects and perform other tasks as assigned.RequirementsWhat you need to succeed:* Bachelor's Degree in related field or equivalent related work experience required* 5+ years of experience in warehousing, receiving, inventory control or shipping in a distribution environment, 2+ years of direct supervisory experience with a team of more than 10 people* Knowledge of warehouse operations, preferably in a distribution environment* Certified to operate warehousing equipment including forklift, reach truck, and electric ride on jack* Knowledge of occupational hazards and safety precautions* Strong attention to detail and good time-management with the ability to multi-task and follow up* Reliable transportation with a very flexible schedule solid attendance and a positive, professional attitude, acting as a mentor and setting good examples to team membersWhy You'll Love Working Here* Pet People, First and Always: We're a company built on relationships-both with our team and the independent pet community we serve.* An Industry on the Move: With our recent expansion, we're more connected than ever, creating career growth opportunities at every level.* Culture of Care: From employee wellness to professional development, we invest in YOU.* Fun & Furry Perks: Think company events, supportive colleagues, and a community that actually cares.Benefits and Perks of Being Part of the PFX Pack!At Pet Food Experts, we believe great people deserve great benefits-so we make sure you're covered from head to paw!* Competitive Pay - Because your hard work should be rewarded!* Comprehensive Health Benefits - Medical, dental, and vision to keep you feeling your best.* Retirement Savings with Employer Match - Helping you invest in your future.* Flexible Time Off - Unlimited days to recharge, adventure, or just enjoy some quality time with your pet!* Paid Parental Leave - Support for growing families (two-legged and four-legged!).* Company-Paid Life & Disability Insurance - We've got your back, no matter what.* Health & Dependent Care FSAs - Because budgeting for wellness should be easy.* Pet Perks & Discounts - Exclusive savings on the best pet products!* Extra Voluntary Benefits - Convenient options for additional coverage, deducted straight from payroll.* Employee Assistance Program (EAP) - Mental health, financial wellness, and more-because life happens.Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.