Operations Manager Pharmacy MHB - Catholic Health System : Job Details

Facility: Mercy Hospital of Buffalo

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours: 7 AM to 3 PM or as agreed.

Summary:

Manages the operations, distributive services, and technology of thePharmacy Department at Mercy Hospital of Buffalo. Is responsible to the System Director of Pharmacy Services for management of overall department purchasing, inventory management, regulatory compliance, drug distribution and optimization of technology and workflow. Incumbent proceeds at his/her own discretion in areas of defined responsibility, within the limits established by the System Director of Pharmacy Services and Catholic Health (CH) policy in making routine decisions on matters having direct bearing on areas of responsibility. As a member of the pharmacy management team, the Pharmacy Operations Manager participates in the planning, development, implementation, and coordination of distributive and operational initiatives. The Pharmacy Operations Manager is responsible to the System Director of Pharmacy for management of personnel practicing within his/her area of responsibility. The Pharmacy Operations Manager will work closely with the Pharmacy Manager and System Director of Pharmacy, regularly and frequently communicating the status of services and the methods, procedures and personnel by which goals and objectives are being attained. Obtains approval from the System Director of Pharmacy for any deviations from established objectives, policies and non-routine situations.

Responsibilities:

EDUCATION

* Bachelor degree from accredited college or university required; Health Science related preferred

EXPERIENCE

* Minimum 5 years of experience in Hospital or Institutional Pharmacy practice that includes work as a pharmacy technician and/or support of pharmacy operations in areas such as technology and/or purchasing

* Knowledge and experience in operation of pharmacy technology such as automated dispensing cabinets (e.g. Pyxis), various label programs, drug repackaging systems, inventory management (e.g. Pyxis Logistics)

* Demonstrated experience in following areas preferred:

* Technology driven program and service development

* Program and service line implementation, monitoring and maintenance

* Quality Assurance/Patient Safety oversight and management

* Supervision of personnel

* Budget planning and execution

* Hiring and evaluation of personnel

* Medication use evaluation

* Knowledge of pharmacy purchasing and inventory management

* Familiarity with Lean and Six Sigma

KNOWLEDGE, SKILL AND ABILITY

* Ability to operate the following machinery: Personal computer, laminar flow hood, biological hood, compounding devices, telephone, fax machine, hospital computer systems, copy machine, prescription balance, automated medication dispensing machines

* Strong written and verbal communication skills

* Supervisory skills

* Excellent interpersonal skills

* Ability to convey information to department personnel in an understandable manner

* Ability to coordinate activities of multiple personnel

* Good manual dexterity

* Knowledge of math

* Ability to create and interpret reports from various information systems and applications

* Accomplished at establishing trust, developing strong working relationships with managers, physicians, finance, academic and community professionals

* Demonstrated change management skills

* Demonstrated ability to research, plan and execute

* Strong critical thinking skills

* Expertise in developing and administering pharmacy services

* Strong financial, analytical and data analysis skills

* Able to exhibit strong team-building and leadership

* Proficient utilizing Microsoft Word, Excel and PowerPoint software applications

* Familiarity with information systems operation

* Knowledge and ability to maintain compliance with The Joint Commission, NYS DOH and other applicable regulatory agencies

* Considerable initiative and judgment in problem solving; ability to deal with day-to-day problems on a consistent basis

WORKING CONDITIONS

* Travel to various locations for meetings; work unusual hours, days and shifts to accommodate needs of the Pharmacy Department

* Normal heat, light space, and safe working environment