Operations Manager - Terre Haute - Sonepar USA : Job Details

At Springfield Electric, we take great pride in our associates' passion, knowledge and experience. As a company with local roots and global reach, we thrive on the diversity of our associates and the different ways each of us contributes to our success. Whether you're just starting your career or have built up your expertise over the years, we trust our people's skills and give them the tools they need to reach their full potential.

Since 1929, Springfield Electric has focused on providing value to each customer throughout the electrical supply chain. The company has strategically expanded to include distribution centers throughout the Midwest, including Illinois, Indiana, Iowa, and Missouri, to better serve all customers locally and internationally. Today, Springfield Electric strives to continue the legacy of delivering exceptional customer service and value to the markets we serve.

As a part of Sonepar, a worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture.

We are looking for an Operations Manager for our Terre Haute branch! As an Operations Manager, you will focus on the warehouse and administrative functions and the key financial measurements of the branch. The Operations Manager will also be responsible for evaluating and identifying process improvements to enhance the overall operation of the branch.

The candidate will work from our Terre Haute, IN location.

Compensation: In addition to an annual salary, this position is eligible for an incentive plan.

How you will contribute:

* Direct and coordinate warehouse and administrative functions to assure that associates are efficiently and effectively providing services required in a manner that promotes quality customer service.

* Participate in recruitment process and selection process.

* Ensure direct staff are being developed through training and performance management initiatives.

* Manage the movement and audit of inventory.

* Coordinate inventory preparation, cycle inventory counts with RF system, vendor returns, product displays, and promotional material for counter sales area.

* Oversee debit memo process in working with accounting to expedite past dues, manage cash and credit transactions, customer credit approvals, pricing contracts, and job que management.

* Ensure appropriate response time to incoming calls, emails, and any other communication needed.

* Maintain customer relationships and trust ensuring appropriate follow-up and problem resolution.

* Assist with branch safety activities, ensure overall facility security and building management, and report all accidents in a timely manner with the guidance of HR.

* Support other branches in efforts to secure customer orders working with Sales team and Managers.

What you bring:

* 5 years of experience in business, sales or operations management including the application of management principles involved in strategic planning, resource allocation, sales forecasting, and coordination of people and resources. Experience in the electrical distribution industry is desired.

* Bachelors Degree in Business Administration, Management, Sales and Marketing or related field, or an equivalent combination of education and job experienced as determined by the company.

* Demonstrated customer and vendor relationship building and maintenance skills.

* Ability to communicate clearly and concisely in written and verbal formats.

* Demonstrated leadership skills and ability to plan and schedule the work of others.

* Demonstrated time management skills and organizational skills, including ability to plan and manage multiple priorities simultaneously.

* Proven proficiency in general computer application, as well as Microsoft Office Software, including Word and Excel.

* Strong customer service orientation.

* Proven attentiveness to detail coupled with problem solving analysis and resolution skills.

* Ability to lift up to 25 pounds with or without accommodation.

* Characteristic of passion for learning products electrical products and their applications, as well as learning the electrical distribution industry.

* Travel may be required on occasion, valid driver's license required with proven safe driving record.

What we offer:

* Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.

* Paid time off and paid holidays

* Tuition reimbursement and employee development.

* Employee Discount on products

Why work for Springfield Electric?

At Springfield Electric, we take great pride in being Powered by Difference. As a company with local roots and global reach, we thrive on the diversity of our associates and the different ways each of us contributes to our success. Whether you're just starting your career or have built up your expertise over the years, we can provide opportunities to expand your industry experience and help take our business to another level.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.

Stay up to date with Springfield Electric, follow us on Facebook and LinkedIn.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-###-#### or email [email protected].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.